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Assertiveness courses Stamford
- Short course
- Stamford
- 1 Day
...Listening to and making use of a client’s words and body language Handling objections powerfully Understanding what concessions we have and when to use...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...Conclusion Customer Service Basics Customer Service and Retention Templates Customer Service & Retention Checklist Customer Service Checklist Customer... Learn about: Customer Care, Personality Test, Customer Service Skills...
- Short course
- Online
- Different dates available
...and the most common negotiating errors are exposed in this negotiating skills course. "Greater confidence to negotiate at all levels Knowledge of strategic... Learn about: Negotiation Skills, Exercise in Negotiation, Behavioural Process...
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