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Assertiveness courses Stamford
- Short course
- Stamford
- 1 Day
...Listening to and making use of a client’s words and body language Handling objections powerfully Understanding what concessions we have and when to use...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...Conclusion Customer Service Basics Customer Service and Retention Templates Customer Service & Retention Checklist Customer Service Checklist Customer... Learn about: Customer Service, Customer Service Skills, Customer database...
- Short course
- Online
- Intermediate
- Different dates available
...(Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)... Learn about: Assertiveness Training, Confidence Training...
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