Assertiveness skills courses

... in the right frame of mind. Negotiation Skills · The importance of being prepared before we go · Three fundamentals of being a good negotiator. · The five basic...

...After the workshop, participants will be able to: Have a positive impact in influencing and negotiating situations Coach themselves and others in expanding their range of influence skills Plan for influence and negotiation situations using a detailed planning guide Adapt their style to...

...To understand and use assertiveness effectively at work...

...To give staff at all levels the skills to achieve an equitable outcome to any negotiation...

...Course review: Learn how to develop your delegation skills and technique through our bite sized training course. Overview: - Self assessment: how...

...It is a well known fact that people do business with people they like and feel are like them. This course teaches the most important skill in life - how to encourage people to trust you and do business with...

...To explain why many 'people problems' can be attributed to a lack of assertiveness...

..., assertiveness and strategies for presenting difficult messages. Pre-course work? You need to have an idea for a 'difficult' presentation, but you are not expected...

... does persuasion work? - Persuasive communication - Techniques to enhance persuasion - Skills practice This course forms part of our Personal Influence...

... of all levels including both senior and junior professionals who feel they need to improve these particular skills. It would also be particularly useful for sales people who are looking to enhance their practical skills in the field of business negotiating...

...Negotiating skills are an essential part of every manager's toolkit. They are vital for both business and professional success...

...Identify key techniques required to become more assertive. Suitable for: Individuals wishing to develop their personal communication skills...

... “Moments of truth” – The principles of customer service Identifying customer types The effect of poor service Communication skills The role of communication...

... you want to develop the skills to be able to communicate powerfully and confidently with individuals or groups? Do you want to be able to build rapport with anyone, to motivate, reassure, persuade and inform?...

... who are looking to move beyond the basics of negotiation and take their skills to the next level...

... confidence Mental and physical preparation The skills and qualities of an effective influencer Clarity of what we want and setting appropriate goals...

...Identify five influencing strategies, consider six factors when identifying the most appropriate strategies, use a four part approach to principled negotiation, recognise and develop power bases, practice active listening and assertiveness skills, identify methods for developing an innovative...

... training equips pupils with essential conflict resolution skills that will be valuable throughout their lives. It contributes to an ethos of listening...