Assertiveness At Work

Reed Learning

Course

In London

£ 899 VAT inc.

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Description

  • Type

    Course

  • Location

    London

  • Duration

    2 Days

A renewed confidence, and techniques to stand up for yourself in any situation The ability to calm aggression or overcome passivity The respect of your colleagues as you start saying what you really mean, even in difficult situations A toolkit of methods to cope in different situations Better listening skills Improved communication skills. Suitable for: This course is for those who want to stop being timid or calm their aggression in the workplace. Those whose lack of assertiveness stands in the way of them achieving their personal and professional goals.

Facilities

Location

Start date

London
See map
9 Kingsway, WC2B 6XF

Start date

On request

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Course programme



Who is it for
This course is for those who want to stop being timid or calm their aggression in the workplace. Those whose lack of assertiveness stands in the way of them achieving their personal and professional goals.

What is it about


  • A renewed confidence, and techniques to stand up for yourself in any situation

  • The ability to calm aggression or overcome passivity

  • The respect of your colleagues as you start saying what you really mean, even in difficult situations

  • A toolkit of methods to cope in different situations

  • Better listening skills

  • Improved communication skills

  • A checklist to guide your behaviour in practice

  • Blended learning modules to extend your development back into the workplace



    What will i get out of it
    This course will enable you to be more effective, positive and competent in the workplace, by learning to be firm but fair with your colleagues. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour. You will learn to say no effectively, give and receive criticism and recognise and deal with fear.

    Course overview
    Stage 1 - The Course
    Understanding Assertiveness
    - Understand what assertiveness really means
    - Explore the traits of assertiveness and other behaviours
    - Steady the passive / aggressive pendulum
    - Realise and overcome the fears that hold you back
    - Learn to respond to others rather than simply react
    - Increase your awareness of relevant brain functions, and how they relate to aggression / submission
    - Know your workplace rights
    - Learn to say 'No!', rather than 'No problem!'


    Applying Assertiveness
    - The assertiveness toolkit: six different levels to tackle any situation
    - Learn how to listen actively, and why listening skills are so important
    - Develop your verbal and non-verbal communication skills
    - Appreciate the motivations of other people
    - Work through various scenarios, giving you the opportunity to put your new assertiveness skills into practice, in a supportive environment
    - Two-way developmental and motivational feedback sessions with the other delegates, to embed the learning.


    Stage two - MP3 learning bites
    1) - The art of being assertive
    2) - Effective communication - Getting your message across
    3) - Listen up


    Stage three - e-learning
    After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow-ups can be completed in your own time, and will cement the learning from the course with further practical exercises related to supervising your team.

See related categories

Assertiveness At Work

£ 899 VAT inc.

The best Assertiveness courses

See all

See all