Aviation Maintenance Management

Course Contents, Concepts and Issues:

Module 1 - Fundamentals of Aviation Management

Why We Have To Do Maintenance

• Thermodynamics Revisited
• A Saw Blade has Width
• The Role of the Engineer
• The Role of the Mechanic
• Two Types of Maintenance
• Reliability
• Redesign
• Failure Rate Patterns
• Other Maintenance Considerations
• Establishing a Maintenance Program

Development of Maintenance Program

• Introduction
• The Maintenance Steering Group (Approach)
• Process-Oriented Maintenance
• Task-Oriented Maintenance
• The Current MSG Process – MSG-3
• The Maintenance Program Documents
• Maintenance Intervals Defined
• Changing Basic Maintenance Interval

Definition, Goals and Objectives

• Definitions of Important Terms
• Maintenance
• Inherent Reliability
• Mechanics, Technicians, Maintainers, Engineers
• Word Pairs Used in Aviation
• Goals and Objectives of Maintenance
• Maintenance Program Content
• Discussion of the Five Objectives

Aviation Industry Certification Requirements

• Introduction
• Aircraft Certification
• Delivery Inspection
• Operator Certification
• Certification of Personnel
• Aviation Industry Interaction

Documentation for Maintenance

• Types of Documentation
• Manufacturer’s Documentation
• Regulatory Documentation
• Airline Generated Documentation
• ATA Document Standards
• A Close Look at the TPPM

Requirements for Maintenance Program

• Objectives of a Maintenance Program
• Aviation Maintenance Program Outlined (AC 120-16D)
• Summary of FAA Requirements
• Additional Maintenance Program Requirements

The Maintenance and Engineering Organisation

• Organisation of Maintenance and Engineering
• Organisational Structure
• The M&E Organisational Chart
• General Groupings
• Manager Level Functions – Technical Service Directorate
• Manager Level Functions – Aircraft Maintenance Directorate
• Manager Level Functions – Overall Shops Directorate
• Manager Level Functions – Materiel Directorate
• Manager Level Functions – Maintenance Program
• Evaluation Directorate
• Summary of Management Levels
• Organizational Structure and the TPPM
• Variations from the Typical Organisation

Module 2 - Aviation Technical Services

Engineering

• Makeup Engineering
• Mechanics and Engineers
• Engineering Department Functions
• Engineering Order Preparation

Production, Planning and Control

• Introduction
• Forecasting
• Production Planning
• Production Control
• Feedback for Planning
• Organisation of PP&C

Technical Publications

• Introduction
• Functions of Technical Publications
• Airline Libraries
• Control of Publications
• Distribution

Technical Training

• Introduction
• Organisation
• Training for Aviation Maintenance
• Maintenance Resources Management
• Airframe Manufacturer’s Training Courses
• Other Airline Training Courses

Computer Support

• What is a Computer?
• Airline Uses Computers
• Computer Program Modules
• Selecting a Computer System

The Art and Science of Troubleshooting

• Introduction
• Three Levels of Trouble Shooting
• Knowledge of Malfunctions
• Knowledge is Power
• Building Your Own Knowledge Base
• Understanding the Sequence of Events
• Eight basic Concepts of Troubleshooting

Module 3 - Aviation Maintenance and Materiel Support

Line-Maintenance (on-Aircraft)

• Makeup of Line
• Functions of Control Maintenance
• Maintenance Control Centres Responsibility
• Line Maintenance Operations – General
• Aircraft Logbook
• Ramp and Terminal Operations
• Other Line Maintenance Activities
• Line Station Activities
• Maintenance Crew Requirements
• Morning Meeting

Hangar Maintenance (on-Aircraft)

• Introduction
• Organisation of Hangar Maintenance
• Problem Areas in Hangar Maintenance
• Maintenance Support Shops
• Ground Support Equipment
• Hangar Maintenance Activity – A Typical “C” Check

Maintenance and Overhaul Shops (Off-Aircraft)

• Organisation of Overhaul Shops
• Types of Shops
• Operation of Overhaul Shops
• Shop Data Collection

Materiel Support

• Organisation and Function of Materiel
• The Materiel Directorate
• M&E Support Functions of Materiel
• Other Materiel Functions

Human Factors in Maintenance

• Background
• Basic Definitions
• Human Factors and Systems Engineering
• Goals of the System Versus Goals of the Users
• Designing for the Human Interface
• Human Factors in Maintenance
• Human Factors Responsibilities
• Safety

Module 4 - Aviation Management Oversight Functions and Basic Systems Engineering

Quality Assurance

• Requirement for Quality Assurance (QA)
• Quality Audits
• ISO 9000 Quality Standards
• Technical Records
• Other Functions of QA

Quality Control

• Introduction
• Quality Control Organisation
• FAA and JAA Differences
• QC Inspector’s Qualifications
• Basic Inspection Policies
• Other QC Activities

Reliability

• Introduction
• Types of Reliability
• A Definition of Reliability
• A Reliability Program
• Elements of a Reliability Program
• Other Functions of the Reliability Program
• Administration and Management of Reliability Program

Investigation of Reliability Alerts

• Introduction
• Alert Investigation – A Cross Functional Activity
• Zeroing in on the Problem
• About the Alert Analysis Flow Charts

Maintenance Safety

• Industrial Safety
• Safety Regulations
• Maintenance Safety Program
• General Responsibilities for Safety
• General Safety Rules
• Accident and Injury Reporting

Systems Engineering

• Introduction
• Systematic Versus Systems Approach
• Systems Engineering
• Definitions
• System Interface Control
• System Optimization
• An example of a System – The “Onion-Layered” Structure