Barnard Training courses

...changes to implement and skills to practice...

...preparation Location ® Negotiation in Action Stating your case Identifying the benefits to the other party Asking the right questions Using effective listening...

...in their role and make more sales! Target Group This course is aimed at any level of personnel whose role involves selling, and are either new to the...

...customers o Building rapport and trust o Overcoming psychological barriers and fears to improve confidence o Communicating over the telephone o Customer...

...there is continuous development of individuals and teams within any organisation, performance will not improve. This one day course aims to equip delegates...

...who wish to explore various styles of leadership and management and effectively influence individuals and teams in order to achieve outstanding results...

...Objectives By the end of this course delegates will be able to; ® Understand the importance of successful communication ® Understand what constitutes effective...

...This course outlines how managers can improve performance in an effective way without having a negative or adverse impact. Target Group This course...

...Target Group This course is aimed atmanagers and senior staff within any organisation who are new to conducting appraisals. Objectives By the end of this course...

...once a consultation has taken place. Course Content This program focuses on meeting the needs of the individual and therefore the content is built around your specific requirements...

...plan to identify key changes to implement and skills to practice...

...change Maintaining focus Maintaining a balance (task, team and individuals) Setting realistic personal objectives ® Managing Others Understanding what...

...Objectives By the end of this course delegates will be able to; ® Identify why time management issues arise ® Identify techniques and strategies to overcome...

...Course Content Below is an overview of the topics that can be covered. (Please note that if this course is delivered on an in-house basis, the content...

...member who plans to request, or is requested to work from home. Objectives By the end of the course, delegates will be able to; ® Understand the challenges...

...or plans to grant grant requests from staff to work from home. This course is aimed at any manager or team leader who currently manages home workers...

...® What is a Team? ® What are the qualities and characteristics of an effective team? ® Participant Effectiveness ® How do we match up? ® Self Awareness...

...This course focuses on equipping the delegate with the skills to cope effectively when conflicts occurs, and be able to reduce the likelihood of it arising in the first place...

...Below is an overview of the topics that can be covered. (Please note that if this course is delivered on an in-house basis, the content can be tailored...

...or wish to refresh and develop their existing skills. Managers, team leaders and senior staff who are new to their role, or wish to refresh and develop their existing skills...