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I HAVE DONE FIRST AID AT WORK COURS, OUR TEACHER SEDDIQUE WAS VERY PROFESSIONAL AND PLEASANT PERSON. I AM VERY SATISFIED FOR EXCELLENT SERVICE AND I WOULD SUGGEST OTHERS TO DO COURSE FROM RUSSBRIDGE ACADEMY. AGAIN THANKS FOR EVERYTHING;
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The online course is fantastic. The instructors (Abdullah Seddique) is very knowledgeable and always willing to help. I would strongly recommend Russbridge Academy to any other students.
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Very good course. I enjoyed the Micro Teach session, as a tutor fransis created a warm, engaging atmosphere. I will recommend the course to my friends.
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- Course
- Birminghamand29 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Greenwich, North Acton, Elephant & Castle, Oxford, Southampton, Sheffield ...
- 30 Apr 2026
- Internship
...candidates are awarded a nationally accredited qualification enabling them to carry out assessments in the workplace & assessments for vocational programmes... Learn about: Skills tests...
...candidates are awarded a nationally accredited qualification enabling them to carry out assessments in the workplace & assessments for vocational programmes... Learn about: Skills tests...
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I HAVE DONE FIRST AID AT WORK COURS, OUR TEACHER SEDDIQUE WAS VERY PROFESSIONAL AND PLEASANT PERSON. I AM VERY SATISFIED FOR EXCELLENT SERVICE AND I WOULD SUGGEST OTHERS TO DO COURSE FROM RUSSBRIDGE ACADEMY. AGAIN THANKS FOR EVERYTHING;
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The online course is fantastic. The instructors (Abdullah Seddique) is very knowledgeable and always willing to help. I would strongly recommend Russbridge Academy to any other students.
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Very good course. I enjoyed the Micro Teach session, as a tutor fransis created a warm, engaging atmosphere. I will recommend the course to my friends.
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The content of the course was perfectly tailored as the requirement. I learned a lot, to implement plan of action to effectively work through change my team.
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- Short course
- Birminghamand5 other venues
- Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
- 2 Days
...the Appropriate Management Style 14:00 Managing your Team and Team Development 14:30 Setting and Reviewing SMART Objectives 15:30 Delivering Feedback... Learn about: Management Style, Team Development, Confidence Training...
...the Appropriate Management Style 14:00 Managing your Team and Team Development 14:30 Setting and Reviewing SMART Objectives 15:30 Delivering Feedback... Learn about: Management Style, Team Development, Confidence Training...
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The content of the course was perfectly tailored as the requirement. I learned a lot, to implement plan of action to effectively work through change my team.
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I DID LEVEL 4: VERIFIER AWARD ( IQA) COURSE WITH RUSSBRIDGE ACADEMY LAST WEEK. I FOUND THEM VERY HELPFUL, VERY CLEAR EXPLANATION. I RECOMMEND RUSSBRIDGE ACADEMY FOR ALL NEW LEARNER.
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I really enjoyed the day and feel much more confident to do one day zoom class for Level 4 Verifier Course ( IQA). M. Lansdown ( My Tutor) was excellent and engaging and I couldn’t recommend him enough. I’ve absolutely enjoyed this one the best. Thank you for making the day so fun and informative.
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Tutor was very helpful with providing me the relevant information in order to start my LEVEL 4: VERIFIER AWARD (IQA) ONLINE COURSE.
Thanks RUSSBRIDGE ACADEMY FOR EXCELLENT SERVICE,..
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- Course
- Birminghamand27 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Oxford, Sheffield ...
- Intermediate
- 25 Jun 2026
...is a 12 credit and 90 guided learning hour. This course has been designed for those who intend to work within internal quality assurance and consisting of 2 mandatory units... Learn about: Quality Training, Quality Assurance, Quality Policy...
...is a 12 credit and 90 guided learning hour. This course has been designed for those who intend to work within internal quality assurance and consisting of 2 mandatory units... Learn about: Quality Training, Quality Assurance, Quality Policy...
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I DID LEVEL 4: VERIFIER AWARD ( IQA) COURSE WITH RUSSBRIDGE ACADEMY LAST WEEK. I FOUND THEM VERY HELPFUL, VERY CLEAR EXPLANATION. I RECOMMEND RUSSBRIDGE ACADEMY FOR ALL NEW LEARNER.
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I really enjoyed the day and feel much more confident to do one day zoom class for Level 4 Verifier Course ( IQA). M. Lansdown ( My Tutor) was excellent and engaging and I couldn’t recommend him enough. I’ve absolutely enjoyed this one the best. Thank you for making the day so fun and informative.
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Tutor was very helpful with providing me the relevant information in order to start my LEVEL 4: VERIFIER AWARD (IQA) ONLINE COURSE.
Thanks RUSSBRIDGE ACADEMY FOR EXCELLENT SERVICE,..
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Well organised course, friendly people and excellent venue. Geoff was great trainer and it provided a lot of information regarding the subject matter. I had a nice time.
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The course was excellent and I had a nice time. Andrea was a great trainer. I enjoyed my time like anything.
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- Short course
- Birminghamand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...Setting up a monitoring performance system is also covered in this course. How to establish a measurement system How to set targets How to monitor progress... Learn about: Strategic partners, Business priorities, Planning and Preparation of Projects...
...Setting up a monitoring performance system is also covered in this course. How to establish a measurement system How to set targets How to monitor progress... Learn about: Strategic partners, Business priorities, Planning and Preparation of Projects...
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Well organised course, friendly people and excellent venue. Geoff was great trainer and it provided a lot of information regarding the subject matter. I had a nice time.
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The course was excellent and I had a nice time. Andrea was a great trainer. I enjoyed my time like anything.
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Honestly it was a great experience and a grat course I just have completed. ,My online tutor was so supportive and one of the best i have ever met
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Russbridge Academy is in shortlist for any future course...
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recommend
very good training academy
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- Training
- Blended in Birminghamand23 other venues
- London, Stratford, Wood Green, Croydon, Mitcham, Barking, Greenwich, North Acton, Southampton, Sheffield, Leicester ...
- Beginner
- 27 Apr 2026
- 4 Months
- Internship
...to offer Level 3 Award in Education and Training (AET) qualification via Distance Learning / Online or Classroom Based. This Level 3 AET is a direct replacement... Learn about: Career Development, Health and Social Care, Care Management...
...to offer Level 3 Award in Education and Training (AET) qualification via Distance Learning / Online or Classroom Based. This Level 3 AET is a direct replacement... Learn about: Career Development, Health and Social Care, Care Management...
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Honestly it was a great experience and a grat course I just have completed. ,My online tutor was so supportive and one of the best i have ever met
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Russbridge Academy is in shortlist for any future course...
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recommend
very good training academy
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Training was good and it was delivered as per our needs.
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The course was great and so were the trainer, I had an amazing time in all, thanks for the same.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- September
...What is Your Job Really About? 15:15 – 15:30 Tea Break 15:30 – 15:45 Finding Peace Amid Chaos 15:45 – 16:00 Fitting Exercise into a Busy Schedule 16:00... Learn about: Busy Schedule, Stress Busters...
...What is Your Job Really About? 15:15 – 15:30 Tea Break 15:30 – 15:45 Finding Peace Amid Chaos 15:45 – 16:00 Fitting Exercise into a Busy Schedule 16:00... Learn about: Busy Schedule, Stress Busters...
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Training was good and it was delivered as per our needs.
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The course was great and so were the trainer, I had an amazing time in all, thanks for the same.
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I am feeling very glad to get AET training from Russbridge Academy Ltd. It was three days training course. Got lots of experience from this course,
I am very happy after get AET certificate.
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ONLINE STUDENT PORTAL WAS SO FRIENDLY FOR LEVEL 3: AWARD IN EDUCATION & TRAINING (AET) COURSE.
HAVE RECEIVED MY CERTIFICATE THIS MORNING IN POST.
WILL BE DEFINITELY RECOMMEND THIS ACADEMY
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online course was very good and study portal so friendly. the online instructor was amazing and helped me till end.
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- Course
- Blended in Birminghamand23 other venues
- Stratford, Wood Green, Croydon, Harrow, Mitcham, Barking, Greenwich, North Acton, Elephant & Castle, Oxford, Southampton ...
- Intermediate
- 13 Jul 2026
- Internship
...We are here to help you, if you have any query please feel free to contact us and we will get back to you instantly. Also you can book this course by telephone... Learn about: Education Studies, Teaching equipment, Trainer education...
...We are here to help you, if you have any query please feel free to contact us and we will get back to you instantly. Also you can book this course by telephone... Learn about: Education Studies, Teaching equipment, Trainer education...
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I am feeling very glad to get AET training from Russbridge Academy Ltd. It was three days training course. Got lots of experience from this course,
I am very happy after get AET certificate.
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ONLINE STUDENT PORTAL WAS SO FRIENDLY FOR LEVEL 3: AWARD IN EDUCATION & TRAINING (AET) COURSE.
HAVE RECEIVED MY CERTIFICATE THIS MORNING IN POST.
WILL BE DEFINITELY RECOMMEND THIS ACADEMY
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online course was very good and study portal so friendly. the online instructor was amazing and helped me till end.
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The course was interesting and I enjoyed a lot, they delivered quite nicely.
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They delivered training in professional manner with a stint of fun on it. Overall, it was a good experinece and it was tailored as per my needs and requirements.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- April
...A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the HSE website states... Learn about: Stress Management, Confidence Training...
...A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the HSE website states... Learn about: Stress Management, Confidence Training...
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The course was interesting and I enjoyed a lot, they delivered quite nicely.
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They delivered training in professional manner with a stint of fun on it. Overall, it was a good experinece and it was tailored as per my needs and requirements.
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RECEIVED MY CERTIFICATE TODAY,,,,
IT WAS BEST EXPERIENCE.. WILL DO LEVEL 4 IV COURSE WITH THEM...
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Excellent trainers at Russbridge academy
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great course
Good people
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- NVQ
- Blended in Birminghamand20 other venues
- Stratford, Wood Green, Croydon, Harrow, Barking, Greenwich, North Acton, Oxford, Southampton, Sheffield, Newcastle-Upon-Tyne ...
- 31 Dec 2027
- 4 Months
- Internship
...It includes the following assessment methods: Assessments of the learner in simulated environments, Skills tests, oral and written questions... Learn about: Health and Social Care, Food Hygiene, Hair extension...
...It includes the following assessment methods: Assessments of the learner in simulated environments, Skills tests, oral and written questions... Learn about: Health and Social Care, Food Hygiene, Hair extension...
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RECEIVED MY CERTIFICATE TODAY,,,,
IT WAS BEST EXPERIENCE.. WILL DO LEVEL 4 IV COURSE WITH THEM...
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Excellent trainers at Russbridge academy
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great course
Good people
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Good coursse, honest feedback, content was easy to understand, I had a nice time.
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PTP offers great interactive atmosphere for their participants, you get to learn new skills. I will come back for more such trainings for my team developments.
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- Short course
- Birminghamand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...to overcome any negative stereotypical views? 14.00-15.30 Know How to Work with Them Effectively both Face to Face and Remotely: How should you communicate... Learn about: Team Training, Communication Training, Cultural values...
...to overcome any negative stereotypical views? 14.00-15.30 Know How to Work with Them Effectively both Face to Face and Remotely: How should you communicate... Learn about: Team Training, Communication Training, Cultural values...
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Good coursse, honest feedback, content was easy to understand, I had a nice time.
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PTP offers great interactive atmosphere for their participants, you get to learn new skills. I will come back for more such trainings for my team developments.
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It was a great pleasure to be trained by brilliant trainer Michael .
The lesson was amazing... learnt a lot from the class
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GREAT TRAINING
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In my entire life the Level 3 AET was so enjoyable course .
thanks all at Russbridge Academy for the great service and training.
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- Training
- Birminghamand24 other venues
- London, Stratford, Croydon, Harrow, Barking, North Acton, Southampton, Sheffield, Newcastle-Upon-Tyne, Leicester, Lancaster ...
- 11 Jun 2026
- 4 Months
- Internship
...On successful achievement of the course, candidates are awarded a nationally accredited qualification enabling them to carry out assessments in the workplace... Learn about: Oil Exploration, Oil and Gas Law, Construction Safety...
...On successful achievement of the course, candidates are awarded a nationally accredited qualification enabling them to carry out assessments in the workplace... Learn about: Oil Exploration, Oil and Gas Law, Construction Safety...
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It was a great pleasure to be trained by brilliant trainer Michael .
The lesson was amazing... learnt a lot from the class
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GREAT TRAINING
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In my entire life the Level 3 AET was so enjoyable course .
thanks all at Russbridge Academy for the great service and training.
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PTP offered amazing Train the Trainer courses and they were superb. I had no reservation in recommending them. They're good at it. The feedback was great and I learned a lot. Thanks for the same.
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Training was professional, trainers were good and I would suggest the same for you.
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- Short course
- Birminghamand4 other venues
- Bristol, Leeds, London, Nottingham
- Intermediate
- May
...(Applicants being interviewed for jobs - observed) 15:30 - 16:15 Taking Notes, Conducting the Interview, Closing Methodologies - Making the Decision 16:15... Learn about: Recruitment advertising, Recruitment and Selection...
...(Applicants being interviewed for jobs - observed) 15:30 - 16:15 Taking Notes, Conducting the Interview, Closing Methodologies - Making the Decision 16:15... Learn about: Recruitment advertising, Recruitment and Selection...
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PTP offered amazing Train the Trainer courses and they were superb. I had no reservation in recommending them. They're good at it. The feedback was great and I learned a lot. Thanks for the same.
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Training was professional, trainers were good and I would suggest the same for you.
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RECEIVED A BRILLIANT SERVICE....
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WHAT A BRILLIANT TRAINING.
TRACEY IS WELL EXPERIENCED TUTOR IN THIS SECTOR. WOULD BE RECOMMENDING THEM.
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I like the way it is presented and structured. easy to understand. cheap and reliable.
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- Course
- Blended in Birminghamand19 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Newcastle-Upon-Tyne, Lancaster, Nottingham, Norwich, Edinburgh ...
- Intermediate
- 11 Jun 2026
- 4 Months
- Internship
...make a firm contribution to quality assurance and keep and complete accurate assessment records. This NVQ Assessor’s course is designed for individuals... Learn about: Oil and Gas Engineering, Oil and Gas, Beauty industry...
...make a firm contribution to quality assurance and keep and complete accurate assessment records. This NVQ Assessor’s course is designed for individuals... Learn about: Oil and Gas Engineering, Oil and Gas, Beauty industry...
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RECEIVED A BRILLIANT SERVICE....
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WHAT A BRILLIANT TRAINING.
TRACEY IS WELL EXPERIENCED TUTOR IN THIS SECTOR. WOULD BE RECOMMENDING THEM.
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I like the way it is presented and structured. easy to understand. cheap and reliable.
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Trainers were fantastic and as a matter of the fact, I never had any bad experience with PTP, even when things go haywire, results are good. They're good at communicating regarding the course and I would recommend the same to all.
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Participants enjoyed the training on every aspect. Here's why I would recommend the same to all.
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- Short course
- Birminghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- June
...14:00 Setting Out Our Objectives (What do we really want to achieve with this presentation?) 14:00 - 15:45 Participants To Give Presentations... Learn about: Natural self, Confidence Training, Successful Presentations...
...14:00 Setting Out Our Objectives (What do we really want to achieve with this presentation?) 14:00 - 15:45 Participants To Give Presentations... Learn about: Natural self, Confidence Training, Successful Presentations...
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Trainers were fantastic and as a matter of the fact, I never had any bad experience with PTP, even when things go haywire, results are good. They're good at communicating regarding the course and I would recommend the same to all.
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Participants enjoyed the training on every aspect. Here's why I would recommend the same to all.
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The course was highly practical and I had an amazing experience and I enjoyed a lot. Thanks for the same.
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The course was well structured and organised. I had a good time in all.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...Timetable 9:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Introduction to succession planning – tips for success 10:45 - 11:15 Identifying & measuring... Learn about: Succession Planning...
...Timetable 9:30 - 10:00 Coffee & Course Objectives 10:00 - 10:45 Introduction to succession planning – tips for success 10:45 - 11:15 Identifying & measuring... Learn about: Succession Planning...
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The course was highly practical and I had an amazing experience and I enjoyed a lot. Thanks for the same.
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The course was well structured and organised. I had a good time in all.
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The course was engaging and they delivered as per the requirements. PTP offers great training and it was a good experience. It was a nice learning experience in all.
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Useful course, interactive, qualtiy material. One day negotiation skills course, is what you need, they offer great takeaways. Would recomend the same surely.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- June
...activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise... Learn about: Team Leadership, Team Development, Team Building skill...
...activities such as working on a project, developing a new service, reviewing customer service priorities) 12:00 - 13:00 Review of Team Building Exercise... Learn about: Team Leadership, Team Development, Team Building skill...
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The course was engaging and they delivered as per the requirements. PTP offers great training and it was a good experience. It was a nice learning experience in all.
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Useful course, interactive, qualtiy material. One day negotiation skills course, is what you need, they offer great takeaways. Would recomend the same surely.
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I would recommend PTP to all aspirants. I found their trainings were pretty amazing and too good.
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The content of the course was really good. My collegues attended Building Confidence and Assertiveness course. I would surely recommend this course to all.
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- Short course
- Birminghamand4 other venues
- Bristol, Leeds, London, Manchester
- Intermediate
- August
...principles of multi-sensory learning Gain a variety of new techniques and activities to use in training The Creative Trainer - Timetable 09:30... Learn about: Creative Process, Creative Trainer, Sensory learning...
...principles of multi-sensory learning Gain a variety of new techniques and activities to use in training The Creative Trainer - Timetable 09:30... Learn about: Creative Process, Creative Trainer, Sensory learning...
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I would recommend PTP to all aspirants. I found their trainings were pretty amazing and too good.
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The content of the course was really good. My collegues attended Building Confidence and Assertiveness course. I would surely recommend this course to all.
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They offered good friendly learning atmosphere and it was nice till the end. I enjoyed my time overall.
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Trainers were great, updated, brilliant, and that's pretty much sums up why I would reocmmend the same to all.
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- Short course
- Birminghamand5 other venues
- Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...11:30 – 12:00 The seven key strategic areas 12:00 – 12:30 Your style of communicating. 12:30 – 13:00 Qualities that make a strong consultant 13:00 – 14:00... Learn about: Managing Conflict, Strong consultant, Analysing situations...
...11:30 – 12:00 The seven key strategic areas 12:00 – 12:30 Your style of communicating. 12:30 – 13:00 Qualities that make a strong consultant 13:00 – 14:00... Learn about: Managing Conflict, Strong consultant, Analysing situations...
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They offered good friendly learning atmosphere and it was nice till the end. I enjoyed my time overall.
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Trainers were great, updated, brilliant, and that's pretty much sums up why I would reocmmend the same to all.
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They help in alleviating the skill set of an individual. I had a nice experience and the overall environment was nurturing. I had a nice time in all. Thanks for the same.
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PTP offers nothing but quality training sessions and I had positive experience. I received overwhelming feedback from the attendees and I had no reservations in recommending this place to others aspirants. Thanks for the same,we're looking forward for more such training sessions.
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- Short course
- Birminghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- June
- 1 Day
...14.15 - 15.00 The fundamentals of communication verbal, vocal & non-verbal signals active listening techniques blocks to communication 15... Learn about: Fiduciary Duties, Competition Law, Legal duties...
...14.15 - 15.00 The fundamentals of communication verbal, vocal & non-verbal signals active listening techniques blocks to communication 15... Learn about: Fiduciary Duties, Competition Law, Legal duties...
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They help in alleviating the skill set of an individual. I had a nice experience and the overall environment was nurturing. I had a nice time in all. Thanks for the same.
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PTP offers nothing but quality training sessions and I had positive experience. I received overwhelming feedback from the attendees and I had no reservations in recommending this place to others aspirants. Thanks for the same,we're looking forward for more such training sessions.
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The best part is the confidence they showed and let me take the lead. It was the best and I would never forget what I learned here. Basically my vision was expanded and I truly enjoyed doing that. I had a nice time in all.
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Brilliant trainer and they provided interesting training to all participants. I enjoyed a lot. Thanks!
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- Short course
- Birminghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- April
- 1 Day
...10:30 What is The Training Process 10:30 - 10:45 Coffee Break 10:45 - 11:30 Principles of Learning (What is learning? Why do people learn?) 11:30... Learn about: Task Analysis, Training process, Principles of Learning...
...10:30 What is The Training Process 10:30 - 10:45 Coffee Break 10:45 - 11:30 Principles of Learning (What is learning? Why do people learn?) 11:30... Learn about: Task Analysis, Training process, Principles of Learning...
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The best part is the confidence they showed and let me take the lead. It was the best and I would never forget what I learned here. Basically my vision was expanded and I truly enjoyed doing that. I had a nice time in all.
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Brilliant trainer and they provided interesting training to all participants. I enjoyed a lot. Thanks!
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This place is ideal for some one who enjoys being in a field and likes to work in variety of projects since Archipelagos works in different categories. You met people who brings lasting impression on you. I learned a lot here and thanks for the same. I would surely recommend the same to all.
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Course was excellent, trainers were friendly and fully updated on the subject matter. I would surely recommend the same to all.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...and handle discipline hearings How to handle dismissal Structured approaches to use when handling discipline and grievances in the work place Understanding... Learn about: Company Policies, Confidence Training, Rules and procedures...
...and handle discipline hearings How to handle dismissal Structured approaches to use when handling discipline and grievances in the work place Understanding... Learn about: Company Policies, Confidence Training, Rules and procedures...
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This place is ideal for some one who enjoys being in a field and likes to work in variety of projects since Archipelagos works in different categories. You met people who brings lasting impression on you. I learned a lot here and thanks for the same. I would surely recommend the same to all.
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Course was excellent, trainers were friendly and fully updated on the subject matter. I would surely recommend the same to all.
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Meeting people of different cultures helped a lot in improving resources in many aspects from scientific research to living situations.
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Great sense of humor, friendly people and brilliant trainers. I liked this place a lot.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- June
...small talk, non-verbal communication and, slang and humor across cultures Understand differences in formal presentations, telephone manner and written... Learn about: Effective Communication, Communication situations, Communications Planning...
...small talk, non-verbal communication and, slang and humor across cultures Understand differences in formal presentations, telephone manner and written... Learn about: Effective Communication, Communication situations, Communications Planning...
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Meeting people of different cultures helped a lot in improving resources in many aspects from scientific research to living situations.
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Great sense of humor, friendly people and brilliant trainers. I liked this place a lot.
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The training given was quite professional and personalised, they offered great tips and tricks which can be proven good in the time of crisis. I enjoyed every aspect of it.
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- Short course
- Birminghamand4 other venues
- Edinburgh, Leeds, London, Nottingham
- Intermediate
- July
...and application of project management tools and techniques Methods of developing action plans for the key areas of a project An increase in confidence... Learn about: Project objectives, Project Management, IT Project Management...
...and application of project management tools and techniques Methods of developing action plans for the key areas of a project An increase in confidence... Learn about: Project objectives, Project Management, IT Project Management...
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The training given was quite professional and personalised, they offered great tips and tricks which can be proven good in the time of crisis. I enjoyed every aspect of it.
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