Business Change Manager Introduction

Course Overview

The Aspire Europe Business Change Manager is an introduction to the critical role of the Business Change Manager in any change programme. The course can lead to the award of a nationally recognised certificate accredited by EDI following an assessment exercise.

In-house courses: Can be tailored around a current Project or planned Project to help with planning or transition.

Why should you use Aspire Europe?

This course provides a general overview of this critical role and the responsibilities that go with it. Aspire Europe is an organisation dedicated to delivering change through programme management. We see this role as critical
and understand the challenges faced by BCM’s as we have
provided consultants to fill these roles in the past.

We look at the tools and techniques that will be helpful day-today and identify areas where further development will help. In addition we will explore the different levels of engagement and other skills that will be required to support the BCM during the change life cycle.

The course is a starting point for the professional development of Business Change Managers and members of a change team. Aspire Europe offer further accredited courses to continue this development.

Benefits of attendance

• Greater understanding of the criticality of benefits
• Review of the programme lifecycle and fit with the BCM
• Techniques and tools that the BCM will require
• Develop a workplace action plan to support BCM role
• How the BCM should work with the programme themes and principles

COURSE CONTENT

Sessions

Business Change Managers

• Set the context of organisational change.
• Learn how the BCM fits into this, and that change will not happen without them.
• Identify the key characteristics and skills required to be an effective BCM.
• Discuss why organisations have struggled with this concept.

Programme Management Lifecycle

• Review the Programme Management lifecycle and key deliverables and map the BCM role into these.
• Identify what activities a BCM should be undertaking in each of the programme processes.

Programme Management Themes and Principles

• Identify the responsibilities and activities that a BCM should undertake in relation to Quality, Organisation & Leadership, Governance, Business Case, Stakeholder, Communications and Planning by working through the key themes and principles.

Benefits Realisation Management

• The BCM is critical to benefits delivery review specifically Benefits Management strategy and delivery from the perspective of the BCM.
• What are the pitfalls for the business and what should the BCM be watching out for to avoid them?

Delivering Change

• What are the tools and theories for delivering organisational change?
• How should the BCM use them to maximise the likelihood of success?
• How should these be integrated with the change lifecycle?

Action Planning

• Delegates to develop an action plan to go back and deliver effective business change management within their organisations.