Business Management courses Singapore

...Y and Z customers Recognizing Emotional Triggers Taking control of your Emotional processes Taking control of the Customer’s Emotional processes OBJECTIVE...

...In addition to the theory, participants will get a hands-on experience in being a mystery shopper themselves, putting into application the Evaluation matrix... Learn about: Customer Service...

...with the notion that great service happens not by coincidence but through a proper design of the customers experience using a variety of touch-points...

...People are the most integral part of businesses and organisations. High performance managers know this and proactively engage their teams to get the best out of... Learn about: Communication Training, Performance Management...

...highlighting similarities and differences How to identify the four key phases of the coaching and mentoring processes The GROW model How to utilise career...

...surrounding cost management and budgeting. An effective budget not only provides a forecast of the organization’s income and expenditure, but also acts... Learn about: Financial Training...

...McKee. Neuroscience research indicates that humans are genetically wired for stories and narratives. "COURSE OUTLINE The inherent neurological and cognitive... Learn about: Communication Training, Effective Communication...

...Many people fear public speaking, yet many business professionals are required to deliver powerful presentations as part of their jobs. This could include... Learn about: Presentation Skills...

...We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world... Learn about: Business Writing...

...models Understand the products and analytical techniques used in their organisation Understand how creative and critical thinking skills can assist analysis... Learn about: Critical Thinking, Intelligence Analysis...

...A 2-day course on covert desk top investigation and due diligence using Internet tools. To provide delegates with the capability and opportunity to conduct...

...Theorisation and Methodology; Hypotheses construction and testing Employ and apply this understanding to Negotiate clear Terms of Reference for Strategic... Learn about: Decision Making, IT risk...

...and how to overcome the temptation to procrastinate. LEARNING MATERIALS Hand-outs and recommended text"... Learn about: Time management...

...and leadership issues and the latest trends in business. This is knowledge that will immediately benefit your personal and professional development...

...Systems Thinking Understanding Leadership Five Practices Managing Change The Four Room Apartment Types of Thinking Influence Strategies A Simple Problem... Learn about: Strategic Management...

...ways to develop your supply chain, such as using third-party logistics providers (3PL’s), insourcing processes, developing sustainable and eco-friendly strategies... Learn about: Supply Chain Management, Supply and Chain Management...

...This assessment includes: Post-course report Post-course online exam 3.Participants will have access to up to 6 hours of face-to-face one on one training...