Business Services - Customer Services (Level 3) Apprenticeship

In order to achieve a full Apprenticeship you must successfully complete the different parts of the framework over 18 to 24 months. Competence and Knowledge qualification: Pearson BTEC Level 3 Diploma in Customer Service (QCF) Functional Skills qualifications Level 2 Functional Skill in English Level 2 Functional Skill in Maths Employment Rights and Responsibilities Personal Learning and Thinking Skills Apprenticeships give you the opportunity to work for a real employer, earn a real salary and gain a real qualification whilst gaining valuable workplace skills and experience. All apprentices must be employed and working in a role that meets the competence requirements of the framework. Our experienced, qualified staff will support your staff to achieve their framework. Apprentices will be visited once a month in the workplace and delivery will take place on a one to one basis. Search and apply online for our current vacancies https://leedscitycollege.justapply.uk or alternatively you can complete the online application form or e-mail a copy of your cv to the Apprenticeship Recruitment Team.