Advanced Selling Skills (2 day course)
Short course
In Leeds, Wymeswold, Birmingham and 4 other venues
Description
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Type
Short course
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Level
Intermediate
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Location
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Duration
2 Days
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Start date
May
other dates
This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of the course. Finally, a review of closing techniques and a self-analysis of preferred styles highlights the most appropriate strategies for each individual.
Facilities
Location
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About this course
The ability to identify your strengths and weaknesses
Understand why customers don't buy
How and when to use over 20 closing strategies
The ability to handle difficult objections
Improving Qualification
The importance of effective time management through prioritisation of tasks
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Management
- Customer Service Skills
- Customer Care
- Customer Service
- Sales Techniques
- Objection Handling
- Customer Retention Strategy
- Customer Relationship Management
- Marketing Strategy
- Sales Training
- Customer Manager
- Customer relationship
- Customer satisfaction
- Selling skills
Course programme
DAY 1
- 09:30 - 10:00 Coffee & Course Objectives
- 10:00 - 10:15 Task
- 10:15 - 10:45 Personal SWOT
- 10:45 - 11:00 Coffee break
- 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product
- 11:30 - 12:15 The Science of Questions in Qualification
- 12:15 - 12:45 Role Play
- 12:45 - 13:00 General Discussion
- 13:00 - 14:00 Lunch Break
- 14:00 - 15:00 Advanced Objection Handling
- 15:00 - 15:45 What Type of Closer Are You?
- 15:45 - 16:00 General Discussion And Questions
DAY 2
- 09:30 - 10:00 Summary of Day 1
- 10:00 - 10:15 Questionnaire on Time Management
- 10:15 - 10:45 Personal Time Management
- 10:45 - 11:00 Coffee break
- 11:00 - 12:15 Life Management
- 12:15 - 12:45 Role Play
- 12:45 - 13:00 General Discussion
- 13:00 - 14:00 Lunch Break
- 14:00 - 15:00 Advanced Customer Care
- 15:00 - 16:30 Selling The Whole Business
- 16:30 - 16:45 Summary & Action Plans Agreed
Advanced Selling Skills (2 day course)