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Call Centre courses Leeds
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: First Impressions, Correct Vocabulary, Handling Complaints...
- Course
- Leedsandanother venue.
- Glasgow
- 1 Day
...techniques for managing stress You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Customer Service, Call Centre, Sales Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...to discuss the feedback. Tutor Support When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and... Learn about: Sales Techniques, Sales Training, Sales Promotion...
- Course
- Online
- Intermediate
- 5h - 1 Year
...The Call Center Manager Course is a comprehensive online programme designed to equip learners with the skills and knowledge required to manage and lead a high-performing call centre team. Participants will explore key areas such as workforce management, customer service excellence, performance... Learn about: Call Centre, Customer Service Skills, Communication Skills...
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