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Call Centre courses Leeds
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Call Centre, Correct Vocabulary, Best Practice...
- Course
- Leedsandanother venue.
- Glasgow
- 1 Day
...techniques for managing stress You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Call Centre Training, Call Centre, Telephone techniques...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...to discuss the feedback. Tutor Support When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and... Learn about: Customer Service, Customer care operatives, Sales Techniques...
- Course
- Online
- Different dates available
- 1 Year
...The Call Centre Agent Training course provides a complete introduction to the essential skills required to work confidently in a modern customer service and contact centre environment. This online training programme covers effective communication techniques, call handling procedures, customer... Learn about: Call Centre, Communication techniques, Sales by Phone...
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