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Call Centre courses Leeds
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- January
...the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business... Learn about: Correct Vocabulary, First Impressions, Call Centre...
- Course
- Leedsandanother venue.
- Glasgow
- 1 Day
...techniques for managing stress You will spend the first part of the day getting to know participants and discussing what will take place during the workshop... Learn about: Sales Training, Call Centre, Call Centre Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...to discuss the feedback. Tutor Support When you enrol on a course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and... Learn about: Sales Process, Call Centre, Customer care operatives...
- Course
- Online
- Different dates available
- 9h
...Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don’t know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Almost everyone... Learn about: Difficult Customers, Customer Service, Case Study...
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