CCS Training Services

CCS Training Services

Description

For more than a dozen years we have been providing bespoke, flexible business training programmes and workshops - delivered primarily on client site by experienced customer facing professionals. All our training is based on a practical approach and is thoroughly interactive for maximum learning and benefit. We continue to give our clients valuable training experiences which work. We know this because they keep telling us!We are fully committed to provide the very best training services to your organisation whatever your business, experience and requirements might be. Our consistent record of achievement speaks volumes and this ensures our clients continue to return for additional training and support year on year or whenever the need arises. Our aim is to become an extension of your business by understanding your needs and objectives, as your business develops, for a long term mutually beneficial relationship.

Top courses

Telephone Collection Techniques course in Sandbach
CCS Training Services
  • Short course
  • Sandbach
  • 1 Day

...A measure of the efficiency of the credit department directly related to speed of collection, and its effect on the business. The Ideal Credit Controller... Learn about: Persuasion Skills, Influencing Skills, Negotiation Skills... More


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Advanced Telephone Collection Skills course in Sandbach
CCS Training Services
  • Course
  • Sandbach
  • 2 Days

...Exploring and putting into practice new skills and techniques. Logic, Emotion and Power Dealing with excuses The use of Logic, Emotion and Power to... Learn about: Persuasion Skills, Influencing Skills, Customer Service Skills... More


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Consumer Credit Control course in Sandbach
CCS Training Services
  • Course
  • Sandbach

...This workshop covers a comprehensive number of issues related to the collection, administration and control of consumer debt. Counselling, communication... Learn about: Credit Management... More


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Practical Credit Control course in Sandbach
CCS Training Services
  • Course
  • Sandbach

...Conclusion Analysis - questions - discussion... Learn about: Credit Management... More


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Introduction to Credit Control course in Sandbach
CCS Training Services
  • Course
  • Sandbach
  • Beginner

...the content can be readily enhanced to cater for those already with some knowledge of credit and collections procedures but who would like to develop their skills still further... Learn about: Credit Management... More


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Legal Procedures course in Sandbach
CCS Training Services
  • Course
  • Sandbach

...new to the legal collection processes. Intended for credit staff new to the legal collection processes. CONTENTS Introduction Candidates' expectations... Learn about: Credit Management, Debt Recovery... More


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Introduction to Business Risk course in Sandbach
CCS Training Services
  • Course
  • Sandbach
  • 2 Days

...CONTENTS 1st Day - Introduction and Objectives Candidates to give their current level of financial experience and knowledge. Objectives of the day explored and explained... Learn about: Business Risk... More


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  • Course
  • Sandbach

...the following key basic activities: Candidates should be able to read and assess a balance sheet and P & L statement to recognise a company's true... Learn about: Balance Sheet... More


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Communication and Telephone Skills course in Sandbach
CCS Training Services
  • Course
  • Sandbach

...nobody ever asks us and nobody ever tells us! Handling conflict through effective communication. What works and what doesn't. Feedback session... Learn about: Telephone Skills... More


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Time Management Skills course in Sandbach
CCS Training Services
  • Course
  • Sandbach

...Dealing with interruptions and desk organisation. The art of good delegation. Meetings - what goes wrong at meetings. Meetings - factors for effective meetings... More


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