Certificate in Hotel Management

5.0
1 review
  • I have expérience about the hôtels I worked waiter in hôtel and keephousing and buffet
    |

Course

Online

£ 265 VAT exempt

Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Class hours

    22h

  • Duration

    Flexible

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Certificate in Hotel Management provides students with the opportunity to develop and enhance their comprehensive management, leadership, personal, professional and technical skills in a hotel environment. In this course, you will learn day to day operations of the hotel which will open their door to the employment in the hotel sector.

Certificate in Hotel Management includes key following topics relating to hotel management to meet above learning objectives. Key topics of studies are the nature of managerial work in the hotel industry, marketing and sales orientation, the level of services, management process to manage a hotel business operations, managing front office, Total Quality Management and its implementation, managing hotel property, developing, leading and managing a team, developing hotel business strategy to gain the competitive advantage against your competitors, as well as managing finance and achieving excellence in the customer services.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course


By the end of this course, you should be able to:

Understand the nature of managerial work in the hotel and motel
Develop an understanding to manage hotel business environment including food, beverage, front office and revenue management
Develop, lead and manage staff to manage hotel operations
Understand a complete management process to manage hotel business strategy to achieve the competitive advantages
Implement total quality management tools and techniques to deliver hotel products and services
Maintain an efficient and effective relationship with customers to achieve sales target
Manage finance in the hotel business to achieve financial goals and objectives with sound decision making.


Certificate in Hotel Management is useful for individuals from all over the world who are already on job (or running their own Hotel Business) for personal and professional development for career enhancement or re-entering employment after a period of absence and for those who are seeking a career change to hotel management.

Certificate in Hotel Management attracts employers from all over the world. Diploma holders can join careers in Hotel and Hospitality Industry as Operations Manager, Consultant, Food and Beverage Supervisor, Team leader, Head Receptionist, Revenue Officer, Service Manager, Housekeeping Officer, or Front Office Administrator.


Certificate in Hotel Management is open to all learners without any entry restrictions.

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Reviews

5.0
  • I have expérience about the hôtels I worked waiter in hôtel and keephousing and buffet
    |
100%
4.3
fantastic

Course rating

Recommended

Centre rating

HAMZA SOUIBES

5.0
05/09/2021
About the course: I have expérience about the hôtels I worked waiter in hôtel and keephousing and buffet
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

Subjects

  • Business Strategy
  • Office IT
  • Quality
  • Hotel Management
    1

    1 students say they acquired this skill

  • Sales
  • Finance
  • Property
  • Quality management
  • Ms Office
  • Quality Training
  • Sales Training

Course programme

Lessons

Introduction
  • Standard
  • 45 mins
Market Orientation, Sales Indicators, and Levels of Service
  • Standard
  • 30 mins
Management Process, Front Office and the Implement TQM – Total Quality Management
  • Standard
  • 45 mins
Managing Hotel Property & Teamwork
  • Standard
  • 50 mins
Developing a Hotel Business Strategy
  • Standard
  • 2 hours 0 mins
Customer Services
  • Standard
  • 50 mins
Managing Finance
  • Standard
  • 2 hours 0 mins
Assignment
  • Standard
  • 15 hours 0 mins

Certificate in Hotel Management

£ 265 VAT exempt