Certified Performance Appraisal Manager

Introduction

• Overview of performance appraisal
• Necessity of Performance Appraisal
• Pitfalls of Performance Appraisal System
• Practice of Self-evaluation
• Traditional Methods of Performance Appraisal
• Modern Methods of Performance Appraisal
• Factors affecting performance appraisal
• Responsibility of the Appraiser

Process of Performance Appraisal

• Understanding organizations expectations
• Process of monitoring appraisal system

Performance Planning and Execution

• Introduction
• Setting goal and objectives
• Tracking employee’s performance
• Performance motivation

Job Structure

• Job Specification
• Job Description
• Job Analysis
• Job Evaluation
• Job Design
• Job Specialization
• Job Rotation and Loading
• Job Security
• Job Enrichment and Enlargement
• Job Sharing and Satisfaction

Performance Assessment and Review

• Process of performance assessment
• Factors affecting performance assessment
• Evaluating performance information
• Rating scales and rating errors
• Preparing appraisal report
• Conducting review
• Handling difficult situations
• Establishing successful close

Performance Appraisal Form

• Setting core competencies
• Designing appraisal form
• Assignments of weights
• Rating system

Interview Skills

• Competency based interview
• Performance review skills
• Annual review interview techniques
• Behavioral interview
• Role profiling methods
• Feedback techniques

Performance based Compensation

• Theory of compensation
• Methods of compensation
• Pay Package System
• Concept of wage
• Wage Policy in India
• Compensation structure

Performance Counseling

• Need for counseling and counseling pattern
• Effective counseling skills
• Understanding desired and actual performance
• Factors affecting individual’s development
• Preparing development plans
• Understanding responsibilities
• Appraising performance
• Appraisal discussion
• Appreciation and Criticism

Human Resource Management (HRM) System

• Elements of HRM system
• HRM practices
• HRM strategies
• Pay/Organization system

Leadership and Motivation

• Classifying needs
• Need prioritization
• Theory of motivation
• Leadership styles
• Characteristics of a good leader

Effective Communication

• Technical aspects of communication process
• Avoiding communication failures
• Effective communication skills
• Workplace communication