CAP Training

      CIEH Level 2 Award in Conflict Resolution and Personal Safety

      CAP Training
      In Slough

      £120
      VAT exempt
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      Important information

      Typology Short course
      Location Slough
      Duration 1 Day
      • Short course
      • Slough
      • Duration:
        1 Day
      Description

      Successful completion of the training programme and assessment will enable candidates to understand: the law in relation to controlling conflict and violence in the workplace. How to assess the risks of workplace conflict. appropriate methods to de-escalate confrontational situations. the importance of personal safety at work. Assessment. The candidates are assessed by an examination paper consisting of 30 multiple choice questions to be completed in one. Hour.
      Suitable for: This qualification will benefit any worker who has to deal with the public, either in the public or private sectors. It will help staff and managers recognise potential problems before they arise and develop the skills to defuse conflicts before they escalate to serious confrontation and violence with the aim of making a safer working environment.

      Facilities (1)
      Where and when
      Starts Location
      On request
      Slough
      246 Trelawney Avenue, SL3 7UD, Berkshire, England
      See map
      Starts On request
      Location
      Slough
      246 Trelawney Avenue, SL3 7UD, Berkshire, England
      See map

      Questions & Answers

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      Course programme

      This qualification will benefit any worker who has to deal with the public, either in the public or private sectors. It will helpstaff and managers recognise potential problems before they arise and develop the skills to defuse conflicts before theyescalate to serious confrontation and violence with the aim of making a safer working environment.ç
      Successful completion of the training programme and assessment will enable candidates to understand:• the law in relation to controlling conflict and violence in the workplace
      • how to assess the risks of workplace conflict
      • appropriate methods to de-escalate confrontational situations
      • the importance of personal safety at work. AssessmentThe candidates are assessed by an examination paper consisting of 30 multiple choice questions to be completed in one hour.

      This qualification will benefit any worker who has to deal with the public, either in the public or private sectors. It will help staff and managers recognise potential problems before they arise and develop the skills to defuse conflicts before theyescalate to serious confrontation and violence with the aim of making a safer working environment.

      Successful completion of the training programme and assessment will enable candidates to understand:
      • the law in relation to controlling conflict and violence in the workplace• how to assess the risks of workplace conflict
      • appropriate methods to de-escalate confrontational situations
      • the importance of personal safety at work.

      Assessment
      The candidates are assessed by an examination paper consisting of 30 multiple choice questions to be completed in onehour.

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