Courses in City of London

...situations Retaining objectivity in the face of someone else's emotions How to present difficulties and problems without dumping Guiding someone to a solution... Learn about: Customer Service, Effective Communication, Executive Presentation...

...dynamics and entrenched behaviours. Their unbiased perspective makes them ideal for looking at pragmatic solutions that take into account everyone’s point of view... Learn about: Conflict Management, Executive Presentation, Confidence Training...

...carry out a formal appraisal, it's far more a summary of an on-going process rather than a process driven exercise. In our work on performance appraisals and performance management... Learn about: Executive Presentation, Assertiveness Training, Assertive Behaviour...

...Personal Impact Training looks at anything that can legitimately be used to impact on those around you. It looks at the thoughts and feelings associated with initiating... Learn about: Communication Skills, Negotiation Skills, Confidence Training...

...present yourself as being above the norm. You need to seem better than the rest without appearing arrogant or a know-it-all. Pitching for business isn't... Learn about: Assertive Behaviour, Confidence Training, Assertiveness Training...

...to support the creation of a dynamic presentation and not a predictable slide show. This is an excellent starting point for communicating ideas and information to other people... Learn about: Effective Communication, Communication Skills, Executive Presentation...

...Good project management brings all the disparate elements together and unlike trying to herd cats, is a way to draw the best from people, skills and processes... Learn about: Effective Communication, Project Management, Executive Presentation...

...then you're still not communicating very well with your people. If you notice that your meetings have hidden agendas which get more 'air time' than unhidden... Learn about: Negotiation Skills, Assertive Behaviour, Communication Skills...

...reputation you want and the respect you deserve. Being a senior manager means you have been recognised as someone who can fulfil your organisation's vision and values... Learn about: Assertiveness Training, Negotiation Skills, Executive Presentation...

...the people to whom they present. Speak to us about a tailored Storytelling programme and who knows….you may live happily ever after as well... Learn about: Conflict Management, Effective Communication, Customer Service...

...plan the future, look at the team's 'purpose', 'vision' and 'mission' and learn more about each other as people. Team members will enjoy a fresh perspective... Learn about: Conflict Management, Effective Communication, Assertiveness Training...

...Stated simply, that means spending as little as 20% of our time on the things we consider important will produce dramatic results. And with sound time management... Learn about: Team Building, Time management, Communication Skills...

...it is usually aimed at familiarising them with the specifics of a new or revised module or programme. But what about a trainers' ability, confidence... Learn about: Communication Skills, Sales Presentation, Visual Aids...

...an annual event. Work-Life Balance Our programmes offer support across a wide area of Work-Life Balance Issues including: Assertiveness Leadership Presentation... Learn about: Sales Presentation, Presentation Skills, Communication Skills...

...Tailored and In-House Presentation Training Our Tailored Presentation Skills Training comes in many formats from one-to-one through to fully tailored company wide programmes... Learn about: Skills & Training, Effective Communication, Performance Management...

...Negotiation Teamwork Respect Diversity Intercultural team issues Leadership Risk and Trust Networking Assertiveness Interview skills Interviewing skills... Learn about: Performance Management, Change Management, Theatre Studies...

...services Need for a coordinator service emerges Birth of orchestration or business process Composing processes using Business Process Execution Language (BPEL)... Learn about: Communication Training, Application Analysis, Application Architecture...

...diagrams detailing the use case Business Entities definitions depicted with Class Diagrams Map the model into system use cases BPMN BPMN modelling techniques... Learn about: Business Process, Business Process Management, Process management...

...Business Rule Associations between Externally-referenced Concepts Common Business Vocabulary Processes Supported by the Business Motivation Model Business... Learn about: Business Modelling, Process mapping, Business Strategy...

...in a Stylesheet Multiple Namespaces in one document The XSI namespace XSD Working with simpletypes Exercises with restriction, Union and list XSD and regular... Learn about: Application Server, Application Analysis, XML training...