Customer Service Skills colleges Northern Ireland

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...

...This course is ideal start to developing your secretarial, administration and office skills. You will also be given the opportunity to achieve Essential Skills qualifications in Literacy, Numeracy and ICT as appropriate to individual needs...

...This course is suitable for Several pathways are available: Food & Beverage Service. An introduction to the skills required for food and beverage service in a variety of settings. Health, Safety and Hygiene form the core of the programme. A practically based programme including 'hands-on' sessions... Learn about: Tourism Development, Food Beverage Service, Hospitality Management...

...Units include: The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations Exploring Marketing in Travel and Tourism If you are accepted onto this course without a Grade C or above in Maths and/or English you will be required to complete... Learn about: Full Time...

... of responsibility.  Manage a project.  Manage a programme of complementary projects.  Work with others to improve customer service.  Build your organisation’s...

...This is an introductory course for anyone wanting to pursue a career in Beauty Therapy on which students will learn basic skills...

... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Tourism and Hospitality, Travel Tourism, Travel and Tourism...

... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Full Time...

...This course contains a mixture of theory and practical to help improve your bridge skills...

... and Security in the Hospitality Industry Hospitality Business Operations Hospitality Team Leadership and Supervision Specialist units Food Service Operations... Learn about: Hospitality Management, Hospitality catering...

... Act as they react to alcohol retailers and services Licensing Law in relation to the protection of children from harm The social responsibilities...

... qualifications. Subjects studied will include: - Building a personal career portfolio - Developing customer service skills - Making choices in pursuit of personal...

...: 18 Hours Total: 648 Expected length: 1 Year Contact: MRS Price or Customer Services Attendance: Full-Time...