Customer Service Skills colleges Northern Ireland

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...

...This course is ideal start to developing your secretarial, administration and office skills. You will also be given the opportunity to achieve Essential Skills qualifications in Literacy, Numeracy and ICT as appropriate to individual needs...

...This course is suitable for Several pathways are available: Food & Beverage Service. An introduction to the skills required for food and beverage service in a variety of settings. Health, Safety and Hygiene form the core of the programme. A practically based programme including 'hands-on' sessions... Learn about: Tourism Development, Food Beverage Service, Tourism and Hospitality...

... the relevant Essential Skills qualification. This will be a compulsory part of your timetable. Progression Routes You may proceed to the Level 3 BTEC Extended Diploma in Travel and Tourism or start a career in Travel and Tourism e.g. with a Travel Agency, Airline, Hotel or other Tourist facility... Learn about: Full Time...

... in the workplace and assess your knowledge and understanding of the key areas of management. The programme will improve your management and leadership skills...

...This is an introductory course for anyone wanting to pursue a career in Beauty Therapy on which students will learn basic skills...

... Specialist units European Holiday Destinations Exploring Marketing in Travel and Tourism Business Skills for Travel and Tourism Developing Employability Skills... Learn about: Travel and Tourism, Tourism Development, Travel Tourism...

...A Level 3 BTEC Extended Diploma is a practical, work-related course. You learn by completing projects and assignments that are based on realistic workplace situations, activities and demands. As well as learning about the employment area you have chosen, you develop the skills you need to start... Learn about: Full Time...

...This course contains a mixture of theory and practical to help improve your bridge skills...

... for Hospitality Personal Selling and Promotional Skills for Hospitality Human Resources in Hospitality Understanding Large-scale Events Conference and Banqueting... Learn about: Hospitality catering, Hospitality Management...

... Act as they react to alcohol retailers and services Licensing Law in relation to the protection of children from harm The social responsibilities...

... qualifications. Subjects studied will include: - Building a personal career portfolio - Developing customer service skills - Making choices in pursuit of personal...

... level positions. What's it all about? This course will provide you with the secretarial skills and qualifications required for a career in an office...