College Courses in Totton

...The course aims to give you a broad picture of business from a management point of view. You do not have to be a manager at the moment to be able to study the course...

...There are 2 groups of units - A and B. At least 3 of your optional units must be from group B. Mandatory Units *Unit 301 Carry out your responsibilities...

...No. Fees A Fee: £505.00, B Fee: £ 505.00, C Fee: £10.00 Are there any other costs? None. What next? NVQ Level 3 Business & Administration...

...Course Aims To improve your competance in the workplace to Level 2. What are the entry requirements? How is the course assessed? Observation of the candidate...

...through undertaking real workplace activities. About the Course All NVQs consist of a number of units, each covering a specific area of...

...about permanent improvements themselves. Employee Benefits - A clearer understanding of their responsibility within their organisation, the opportunity to develop new skills...

...None. What facilities can be used on this course? . What next? NVQ Customer Service Level...

...or autonomy to bring about permanent improvements themselves. Employee Benefits - A clearer understanding of their responsibility within their organisation...

...for Train to Gain funding subject to criteria. Entry to this qualfication is by interview. About the Course The course is unit based and candidates...

...service within the rules Optional * Theme: Impression and Image * Theme: Delivery * Theme: Handling problems * Theme: Development and improvement Candidates...

...Handling problems * Monitor and solve customer service problems * Apply risk assessment to customer service * Process customer service complaints Theme...

...Employer Benefits - Improved staff performance and motivation, improvements in the quality of service to customers, the opportunity to improve customer retention levels...

...service partnerships * Organise the delivery of reliable customer service * Improve the customer relationship Theme: Handling problems * Monitor and solve...

...who are entering management, or who have the ability and the opportunity to demonstrate recognisable management and leadership skills, for example...

...To obtain the NVQ award you have to complete seven units. Course Aims The course is aimed at those students who wish to develop and improve their customer...

...* Develop productive working relationships with colleagues * Ensure your own action reduce risks to health and safety Optional * Encourage innovation...

...cover contributing to positive relationships, child safety, child development, preparing and maintaining environments to meet children's needs and supporting... Learn about: Learning and Development...

...in the workplace by a College assessor. Completion of a portfolio of evidence to support practice. Are there any resources to obtain? Lever arch file and writing materials...

...yourself and individuals * Develop your knowledge and practice * Ensure your own actions support the care, protection and well being of individuals...

...£1940.00 Are there any other costs? None What facilities can be used on this course? Learning Resource Centre...