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Classroom-based Personal Development Colleges in Gloucestershire
- Vocational qualification
- Cirencester
- 1 Day
...The workshop will be lively and highly dependent on delegate participation to maximise the learning. Methods will include tutor led discussion, personal analysis, group and syndicate exercises, simulated role-play and action planning...
- NVQ
- Gloucester
- Different dates available
... or products to customers Process information about customers Live up to the customer service promise Make customer service personal Do your job in a customer... Learn about: Customer Service...
- Vocational qualification
- Cirencester
- 1 Day
...The workshop will be lively and highly dependent on delegate participation to maximise the learning. Methods will include tutor led discussion, personal analysis, group and syndicate exercises, simulated role-play and action planning... Learn about: Coaching Skills...
- NVQ
- Gloucester
- Different dates available
... transactions Implement quality improvements to customer service Plan and organise the development of customer service staff Develop a customer service strategy... Learn about: Customer Service, Team Training, Quality Training...
- Vocational qualification
- Cirencester
... for their formal development in this role. The qualification does this by developing basic team leading skills and assisting participants in gaining the basic...
- NVQ
- Gloucester
- Different dates available
...Use questioning techniques when delivering customer service Deal with customers using bespoke software Deliver customer service to difficult customers... Learn about: Customer Service...
- Vocational qualification
- Cirencester
...class, belief, language, gender, sexual orientation, disability, previous educational attainment or particular circumstances...
- Vocational qualification
- Gloucester
- Different dates available
...clear instructions whilst being aware of the importance of these requirements Accreditation All our courses carry CPD points. Once you have completed the course successfully...
- NVQ
- Cirencester
...reduce risks to health and safety. Optional Units Organise your teams resources, organise and develop yourself, help your team members to develop their performance...