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Inhouse Telephone Skills Colleges
- NVQ
- Inhouse
...To develop and extend the skills and knowledge required to provide a continually improving service to customers and is able to effect permanent improvements in this service for the benefit of both your customers and your business. Suitable for those individuals who wish to pursue a career...
- NVQ
- Inhouse
- 8 Months
...; Apprenticeships are a form of vocational training enabling people to earn while they learn the skills necessary to succeed in their chosen career. What types...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...Benefits: 1). Improved time management 2). Increases productivity 3). A reduction in customer complaints 4). Consistent delivery of customer service excellence within your organisation 5). Customer queries are dealt with quickly and resolved effectively 6). Highlights the skill of the workforce... Learn about: Customer Service, Customer Service Skills...
- NVQ
- Inhouse
...The NVQ Level 2 focuses on problem solving, the development of good customer service and new customer support improvements. It allows your employees to demonstrate competence in areas such as: Dealing with customers face-to-face and on the telephone. Dealing with customer queries and problems...
- NVQ
- Inhouse
... to improve customer service Promote continuous improvement in customer service Develop your own and others’ customer service skills Lead a team to improve...
- NVQ
- Inhouse
...Want to have the skills to maximise sales, ensure you are making the right impression with your customers and understand what they really...
- NVQ
- Inhouse
- 8 Months
...; Apprenticeships are a form of vocational training enabling people to earn while they learn the skills necessary to succeed in their chosen career. What types...
- NVQ
- Inhouse
...To develop and enhance the practical skills and knowledge needed to complement work already carried out within a customer service environment. Candidates will learn how to sharpen problem solving skills to ensure the provision of assistance in a friendly and helpful way with programme objectives...
- NVQ
- Inhouse
.... Level 4 NVQ in Customer Service is designed to provide those who work in senior customer service roles with evidence of their skills and knowledge...
- NVQ
- Inhouse
...To develop and extend the skills and knowledge required to provide a continually improving service to customers and is able to effect permanent improvements in this service for the benefit of both your customers and your business. Suitable for those individuals who wish to pursue a career...