44

Telephone Skills college courses

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  • Telephone Skills
COURSE TYPE
  • All 239
  • Courses and Training 195
  • Further Education 44
PRICE
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SUBJECT AREA
STARTING
  • In 30 days 7
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  • In over a year 7
DURATION
  • Hours 14
  • Days 0
  • Weeks 0
  • 3 months 1
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  • Year(s) 8
CHARACTERISTICS
  • Nationally recognised qualification 1
WHERE TO STUDY
Country
Area/Region
METHODOLOGY
International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online college course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...used without the other. Objective of this course is to provide more knowledge to students in terms of Database management, Objective management... Learn about: Technology Education, Software Marketing, Technology Education... More


Price on request
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  • Vocational qualification
  • Southampton

...This is an action packed workshop to help those who are responsible for generating business leads or selling to customers over the phone. It is packed... Learn about: Negotiation Skills, Influencing Skills, Call Centre... More


£99
+ VAT
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  • Vocational qualification
  • Plymouth
  • September

...In an increasing competitive environment gaining the an edge over our competitors can mean the difference between success and failure. The ability to understand... Learn about: Persuasion Skills, Customer Service Skills... More


£120
+ VAT
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  • Vocational qualification
  • Paignton

...while keeping your cool. What will I be learning? The course includes: * Understanding communication; * Responding to visitors; * Responding to telephone calls... More


Price on request
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Advanced Communication Skills in Glasgow college course
Revolution Learning and Development Ltd
  • Vocational qualification
  • Blended in Glasgow
    and 5 other venues
  • 1 Day

...build relationships and communicate more effectively. Anyone who needs to improve on the way they communicate with others i.e. friends, colleagues or clients... Learn about: Persuasion Skills, Customer Service Skills, Call Centre... More


£199
VAT inc.
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Customer Service NVQ Certificate Level 2 in Horncastle college course
5.0 excellent 4 opinions
SDL Training Services
  • NVQ
  • Horncastle
    and 2 other venues
  • 6 Months

...Standards (NOS) units that belong to that structure, which are published by the ICS. Suitable for: Suitable for all individuals who provide and participate... Learn about: Customer Care, Customer Service Skills... More


Price on request
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  • NVQ
  • Distance Learning
  • Different dates available
  • 6 Months

...understanding and skills to a national occupation level required by employers, thus proving competency in their job role. Learners can progress from... Learn about: Customer Service Skills, Customer Care, Effective Communication... More


£695
VAT exempt
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  • NVQ
  • Inhouse

...Experienced employees, who wish to have their competency recognised and gain certification. New employees who have undergone basic training and are... Learn about: Customer Service Skills... More


Price on request
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  • NVQ
  • Inhouse

...in their area of practice. Successful completion of this course allows you to progress to higher level qualifications. ABA Training offer the highest quality... Learn about: Customer Service Skills... More


Price on request
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  • NVQ
  • Ramsgate
  • Different dates available

...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... More


£595
+ VAT
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  • NVQ
  • Inhouse

...customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal... Learn about: Customer Care, Customer Service Skills... More


Price on request
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  • NVQ
  • Rusper

...2 Customer Service NVQ has been developed from the National Occupational Standards produced by the Institute of Customer Service, the national standard... Learn about: Customer Service Skills, Customer Care... More


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  • NVQ
  • Inhouse
  • Different dates available
  • 30 Weeks

...This Level 2 NVQ Diploma in Business & Administration is designed for learners who need to develop or consolidate their skills. Units: Units typically include... Learn about: Customer Service, Customer Service Skills... More


Free
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  • Vocational qualification
  • Paignton

...while keeping your cool. What will I be learning? The course includes: * Understanding communication; * Responding to visitors; * Responding to telephone calls... More


Price on request
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  • NVQ
  • Inhouse

...This qualification is designed for employees who need to communicate clearly and confidently. It is also suitable for individuals who work with others... Learn about: Customer Care, Customer Service Skills... More


£850
+ VAT
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Customer Service NVQ Certificate - Level 1 in On Site college course
5.0 1 opinion
SDL Training Services
  • NVQ
  • (On Site)
  • 6 Months

...6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable for: Suitable for... Learn about: Customer Service Skills, Customer Care... More


Price on request
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  • NVQ
  • Distance Learning
  • Different dates available
  • 6 Months

...These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required by employers, thus proving competency... Learn about: Customer Care, Customer Service, Customer Service Skills... More


£895
VAT exempt
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  • NVQ
  • Online

...This course examines a number of areas: · Customers within the company · Customers purchasing from outside the company · Changing internal systems to benefit... Learn about: Customer Care, Customer Service Skills... More


Free
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  • NVQ
  • Inhouse

...It is suitable for candidates working in any sector, including Finance, Telecommunications, Retail, Manufacturing, Public Services, Logistics... Learn about: Customer Service Skills... More


Price on request
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  • Vocational qualification
  • Chester

...speed of service, helpfulness of staff, being treated as a valued customer and competence of staff. More businesses than ever now understand the need... Learn about: Customer Care, Customer Service Skills... More


Price on request
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  • NVQ
  • Inhouse

...a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer Service NVQ Level... Learn about: Customer Service Skills, Customer Care... More


Price on request
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