Communication Skills in Sales - 2 Hour Virtual Training Masterclass
Course
Online
Description
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Type
Course
-
Level
Intermediate
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Methodology
Online
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Class hours
2h
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
In this Masterclass we will cover verbal and non-verbal communication as they are important skills to use with a customer.
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Sales
- Communication Skills
- Communication Training
- Verbal Communication
- Sales Training
- Sales Advances
- Sales Marketing
- Sales Management
- Sales Process
- Communication style
Course programme
- Learn how to interpret verbal and non-verbal communication cues
- Develop an effective questioning technique
- Understand how to use active listening to build a relationship with your customers.
09.00 – 09.40 Understanding verbal and non-verbal communication
09.40 – 10.15 Understand how and when to use different types of questions
10.15 – 10.25 Coffee Break
10.25 – 11.00 Why is active listening important?
Additional information
Communication Skills in Sales - 2 Hour Virtual Training Masterclass