Conflict Resolution Courses

...employees Creating Challenging Work: Increase the level of challenge an employee experiences at work Receive Feedback From Your Employees : Receive feedback... Learn about: Problem Solving, Team Development, Change Management...

...mathematics and ICT skills relevant to finance. Learners are required to pass successfully six units from Group A. Group A Units Unit 1 Business culture... Learn about: Influencing Skills, Decision Making, Problem Solving...

...assessed in a variety of ways. Individual, creative responses to the tasks are welcomed but they’ll also give you the chance to refine your academic writing skills... Learn about: Strategic Planning, Team management, IT Management...

...Throughout 'Problem Solving & Business Development' you'll unearth the essential truth about harnessing change for your benefit with 'The 7 Steps to Effective... Learn about: Negotiation Skills, Emotional Intelligence, Conflict Resolution...

...Transition as it interfaces with the other Service Lifecycle phases. The fundamental aspects of Service Transition The definitions of the aspects of Service... Learn about: IT Project Management, IT Infrastructure Library, Service Operations...

... Giving feedback Goal setting Organising your time Delegation Effective team briefings Managing conflict Fierce Conversations Motivation... Learn about: Conflict Resolution, Learning Styles, Effective team...

...This resilience training course will allow you to achieve your goals and objectives despite being under significant pressure. This one day training course... Learn about: Time management, Behavioural Therapy, Conflict Management...

...· Removing the ‘bars’ to our effectiveness · The 6 step process · Controlling emotions – separating emotions from facts · The power of visualisation ·... Learn about: Basic Skills, Persuasion Skills, Conflict Resolution...

...Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This three-day workshop is designed... Learn about: Business model, Team Bonding, Organizational Skills...

...The online Classroom Behaviour Management course will provide learners with an understanding into behaviour management in a classroom setting, from conflict resolution and supporting children with SEN, to understanding children’s behaviours and attitudes. This course aims to help students learn... Learn about: Conflict Resolution...

...deliver outstanding service in a range of customer-focused contexts in a global business era. There are six mandatory units, which cover:... Learn about: Organizational Skills, Customer Service, Customer Care...

... and taking criticism – Resolving conflict... Learn about: Business Account, International Accounting, Key Account Management...

...assessed in a variety of ways. Individual, creative responses to the tasks are welcomed but they’ll also give you the chance to refine your academic writing skills... Learn about: Decision Making, Problem Solving, Team management...

...go through to implement strategy? How do I keep up with new developments? Tools and techniques Why should I use strategic tools? How do I create a SWOT analysis?... Learn about: Communication Skills, Accounting MBA, Strategic Business Management...

...business Service Strategy in regards to the rest of the lifecycle Goals and purposes of service strategy The scope of service strategy Service Strategy... Learn about: IT Infrastructure Library, Service Management, Decision Making...

...Getting Organized To wrap things up, participants will learn some ways to get organized and reduce pressure. Workshop Wrap-Up At the end of the course... Learn about: Workplace Pressure, Emotional Intelligence, Stress Management...

...including preparing visual aids Effective communication (incl. questioning) Kirkpatrick’s levels of evaluation On-the-job support Managing stress and dealing... Learn about: Conflict Management, Behavioural Safety, Team Leadership...

...Guidelines for Difficult Conversations This session will give participants a framework for any difficult conversation and a chance to role play ways to open the conversation... Learn about: Team Building Model, Team Development, Professional Benefits...

...that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and... Learn about: Influencing Skills, Problem Solving, Delegating Skills...

...This ITIL® managing across the Lifecycle online training course includes the following modules: Introduction to ITIL® Managing Across the Lifecycle Management... Learn about: Systems Administration, Service Management, Problem Solving...