Conflict Resolution courses Wales

...To understand the dynamics of anger, and what triggers people. Learn the factors that prompt hostility. How to deal with verbal aggression. Reading...

...The course aims to equip staff with skills to deal with conflict or aggression at work. The course looks at communication and behaviour as well as how legislation is used to protect employees. The use of group exercises is intended to allow delegates to address any issues they have. Suitable...

... employees to protect themselves in the face of confrontational behaviour. Work-related violence is one the rise and yet employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. Zero tolerance initiatives... Learn about: Confrontational Situations, Conflict Management, Psychological damage...

...The Knowledge Academy Conflict Resolution 5 day course covers the following topics: Introduction This Conflict Resolution course develops the... Learn about: Conflict Resolution, IT Management, Conflict Management...

...Course review: This qualification provides employees with a foundation in conflict resolution, with emphasis on the importance of personal safety...

...To develop the knowledge, skills and behaviours to effectively manage conflict in the workplace. Suitable for: People who work across both the public and private sectors and who are vulnerable to incidents involving violent, aggressive or abusive people and anyone who may work alone...

... outcomes; Health & safety and risk management; Conflict resolution; Ethical dilemmas. The optional choices are specific to the particular award undertaken... Learn about: IT for adults, Health and Social Care...

... & Skills needed in Conflict Resolution The RED/BLUE game Eliminating “Power Over” to build “Power With” others Attitude & behaviours in conflict WIN/WIN... Learn about: IT Management, Skills and Training, Conflict Management...

... Parallel Development Types of control for workspace Models of Promotion and Branching Detection of conflict Resolution of conflict Control files and folders... Learn about: IT Development, Team Training, Conflict Resolution...