Course not currently available

4.5
1 review
  • I’m surprised with this centre. They have taken me to this new way of doing things and have just booked another course! I really thought I could have trouble for my age, but I’ve founded it refreshingly good instead.
    |

Course

Inhouse

Price on request

Description

  • Type

    Workshop

  • Level

    Intermediate

  • Methodology

    Inhouse

  • Duration

    Flexible

Consultative Sales: needs-based selling focused on the Customer Experience. We coach consultative selling processes and techniques for effective sales meetings and calls. Delegates explore how to engage with clients and customers, how to elicit a deep understanding of their needs and objectives and how to execute the sale.

About this course

Your programme will be designed to meet your specific needs and achieve your desired outcomes. Typically, our Consultative Sales programmes provide sales teams with:
- A structured consultative approach for customer meetings and calls
- The questioning techniques to help sales professionals gain a full understanding of their customer's needs, situation and goals
- A proven process for outlining recommendations and playing back solutions that meet the customers' identified needs will help them achieve their goals.
- Tools to identify wider customer needs and cross selling opportunities
- A consultative sales approach that delivers a first class customer experience that helps your sales teams sell more and build stronger customer relationships...
- ...for a sustainable uplift in sales results.

-B2B, B2C & intermediary sales teams,
-Face-to-face, regional and branch sales teams,
-Regulated sales professionals.

Each Bigrock course is designed to meet our client’s particular needs and desired outcomes. We can tailor existing content or design a new programme to meet your specific requirements.

Our DDDE approach ensures that our courses are perfectly tailored to you needs.

A representative from Bigrock will contact you to discuss your requirements, and answer any questions you may have.

Questions & Answers

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Reviews

4.5
  • I’m surprised with this centre. They have taken me to this new way of doing things and have just booked another course! I really thought I could have trouble for my age, but I’ve founded it refreshingly good instead.
    |
100%
4.8
excellent

Course rating

Recommended

Centre rating

Former Student

4.5
21/09/2016
What I would highlight: I’m surprised with this centre. They have taken me to this new way of doing things and have just booked another course! I really thought I could have trouble for my age, but I’ve founded it refreshingly good instead.
What could be improved: .
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

Subjects

  • Consultative Sales
  • Bespoke
  • In-house
  • Sales
  • Selling
  • Value Proposition
  • Understanding
  • Engage Elicit Execute
  • Referrals
  • Objection Handling

Teachers and trainers (1)

Expert Bigrock  Facilitator

Expert Bigrock Facilitator

Bugrock Consultant

Course programme

Course Programme:


Engage:

  • ODO™ planning – identify your optimum desired outcomes and that of your customer.
  • Gain customer buy-in for yourself and your approach.
  • Introduce yourself with a Value Proposition
  • Engage with true clarity of intent.

Elicit:

  • Achieve a deeper understanding of the customer’s current and future situation.
  • Identify and explore need areas.
  • Gain agreement and strong commitment to act.

Execute:

  • Present solutions, recommendations and ideas to the customer.
  • Maximise the customer’s commitment to take action.
  • Handle objections and close the sale.
  • Motivate customer to act now.
  • Gain referrals.


Consultative Sales

Price on request