CPD Courses

...operating cycle and various kinds of working capital. On completion of this unit, candidates will be able to understand the various components of working... Learn about: Capital Management, Capital Market Banking, Capital Banking...

...papers Additional Supporting Material Useful Links Course assessment You will be continually assessed throughout the course. Your assignment will be marked... Learn about: Creating customer loyalty, Workplace health and safety, Creating a Workplace Wellness Programme...

...tutor support, course materials and additional supporting material are all included in the course fee. Course Syllabus Unit 1 An Introduction to Talent... Learn about: Course organisation, Creating a Top-Notch Talent Management Programme, Programme Planning...

...Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Relationship Counselling, Relationship Marketing, Relationship Building...

...assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback. Tutor Support When you enrol... Learn about: Customer satisfaction, Customer Relationship Management, Customer database...

...Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of... Learn about: Communications Planning, Office automation system support, Communication Barriers...

...Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of... Learn about: Customer Service Skills, Customer Retention, Customer satisfaction...

...can use from home or where ever you choose to study: Online course materials Question papers Additional Supporting Material Useful Links Course assessment... Learn about: Services marketing, Customer Service Skills, Customer Care...

...while establishing the necessary framework to monitor and measure performance. Study effective reward and recognition schemes, leadership styles and... Learn about: Customer Manager, Customer Service Skills, Services marketing...

...to discuss the feedback. Tutor Support When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor... Learn about: Customer Manager, Customer Retention, Customer Service...

...Your course may use any of the following different media which you can use from home or where ever you choose to study: Online course materials Question... Learn about: Customer Service, Services marketing, Customer Manager...

...along with how to build rapport with customers and deliver messages effectively. Learn how to handle cold and warm calls more efficiently, stay out... Learn about: Telephone selling, Telephone Skills, Telephone support for users...

...and the rest of your success story writes itself. This targeted tutorial has been designed for anyone interested in becoming a more capable and successful telemarketer... Learn about: Television Directing, Telephone management, Telephone Skills...

...papers Additional Supporting Material Useful Links Course assessment You will be continually assessed throughout the course. Your assignment will be marked... Learn about: Project Risk, Project Plan, Project Manager...

...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Project Risk, Project Control, Time management...

...of the project/idea itself. Discover what it takes to become a confident and capable project cost manager with this targeted tutorial. Learn how to determine... Learn about: Project Proposal, Project Cost Management, Cost Control...

...Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Quality Testing, Quality Policy, Quality Process...

...which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning course materials are specially... Learn about: IT Project Management, Analysis and water quality, Project Proposal...

...This advanced tutorial is ideally-suited to current and prospective project managers alike. Explore the wide-reaching impact HR performance can have on business projects... Learn about: Project Management, Resource Management, Team Training...

...are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled... Learn about: Functional requirements definition, Teaching Methods, Teaching Strategies...