CPD Courses

...Concepts of Working Capital Kinds of Working Capital Components of Working Capital Importance of Working Capital Management Determinants of Working Capital... Learn about: Capital Gains Tax, Capital Management, Capital Allowances...

...to discuss the feedback. Tutor Support When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will... Learn about: Workplace Skills, Workplace Anger, Creating customer loyalty...

...All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded... Learn about: Creating customer loyalty, Training project coordination, Creating a Top-Notch Talent Management Programme...

...value for organizations and customers Consider developmental roles that have the greatest impact on CRM Programme Content Topics: Different Faces of... Learn about: Customer Manager, Customer relationship, Customer Care...

...working with feedback allows us to take that next important step forward. Providing useful feedback in an effective, professional manner isn’t always easy... Learn about: Customer Care, Customer database, Customer Retention Strategy...

...and printed as well. Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language... Learn about: Quality Training, Internal Communications, Communication Barriers...

...is ideal for business owners, managers and customer service workers at all levels. Study a breakdown of the primary elements of customer service... Learn about: Customer Retention, Customer satisfaction, Customer Service Skills...

...This exclusive tutorial has been designed for anyone working in customer service, along with business owners, managers and marketers at all levels... Learn about: Customer Service, Customer satisfaction, Customer Manager...

...while establishing the necessary framework to monitor and measure performance. Study effective reward and recognition schemes, leadership styles and... Learn about: Customer relationship, Services marketing, Customer database...

...to discuss the feedback. Tutor Support When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor... Learn about: Customer Relationship Management, Services marketing, Customer Service Skills...

...Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Service outsourcing sales, Customer Manager, Service reports and dashboards...

...Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of... Learn about: Telephone selling, Telephone user support, Telephone support for users...

...are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled... Learn about: Telephone Skills, Sales Training, Television Directing...

...the greater the extent to which its efficiency is affected. Those involved in project scope management follow a set of processes to accurately measure... Learn about: Project Management, IT Project Management, Project Plan...

...map out key activities and create networking diagrams. Explore risk identification, production of project schedules, how/when to apply corrective action and so much more besides... Learn about: IT Project Management, Project Finance, Time management...

...about accurate cost estimations. Find out how to evaluate and create accurate project budgets from scratch, by working effectively with the data and information... Learn about: Cost control of construction work, Cost Control, Project Proposal...

...written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may... Learn about: Project Quality Management, Quality Policy, Quality Training...

...services, materials, manpower, third-party assistance and anything else required to make a success of the project. Successful procurement is a process... Learn about: Analysis and water quality, Project Management, Project Proposal...

...Online course materials Question papers Additional Supporting Material Useful Links Course assessment You will be continually assessed throughout the course... Learn about: IT Project Management, Human Behaviour, Project Management...

...The material can be downloaded and printed as well. Our distance learning course materials are specially written for home study and contain a wealth... Learn about: Workplace Law, Training budget, On Job Training...