CPD Courses

...including a look at the criteria for efficiency in managing working capital. Management of Working Capital Objectives: After completing this course learners will be able... Learn about: Capital Market Banking, Capital Budgeting, Capital Markets...

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Creating customer loyalty, Workplace Skills, Workplace management...

...tutor support, course materials and additional supporting material are all included in the course fee. Course Syllabus Unit 1 An Introduction to Talent... Learn about: Training project coordination, Course organisation, Creating customer loyalty...

...continue to focus primarily on new customers. Strong customer relationship management breeds not only loyalty, but the kind of word-of-mouth marketing... Learn about: Customer Care, Relationship Building, Relationship Counselling...

...knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which... Learn about: Customer relationship, Customer Care, Services marketing...

...Feedback is a necessary contributor to the ongoing development of businesses and individual employees alike. For an organisation, feedback provides... Learn about: Quality Training, Communication Skills, Internal Communications...

...you may wish to contact your tutor to discuss the feedback. Tutor Support When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor... Learn about: Customer Relationship Management, Customer Manager, Customer Service...

...assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback. Tutor Support When you enrol... Learn about: Customer Service, Customer satisfaction, Customer Service Skills...

...you may wish to contact your tutor to discuss the feedback. Tutor Support When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor... Learn about: Customer Care, Customer relationship, Services marketing...

...If you can see your business from the perspective of your customers, you’ll know exactly how to win them over. This informative tutorial has been designed for business owners... Learn about: Customer satisfaction, Customer Retention, Customer Care...

...which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning course materials are specially... Learn about: Customer Manager, Customer Care, Service outsourcing sales...

...along with how to build rapport with customers and deliver messages effectively. Learn how to handle cold and warm calls more efficiently, stay out... Learn about: Telephone selling, Telephone management, Telephone Skills...

...He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Sales Training, Television Directing, Telephone answering...

...which you will get access once you are enrolled. The material can be downloaded and printed as well. Our distance learning course materials are specially... Learn about: Project Finance, Project Manager, Project Resource...

...map out key activities and create networking diagrams. Explore risk identification, production of project schedules, how/when to apply corrective action and so much more besides... Learn about: IT Project Management, Project Finance, Project Plan...

...excessive spending may still result in a negative outcome for the business. As such, project cost management can be just as critical as the very viability... Learn about: Project Proposal, Cost Control, Project Finance...

...Completion of a business project doesn’t guarantee its success. There are multiple factors that determine whether and to what extent projects of all shapes and sizes are successful... Learn about: Project Quality Management, Quality management, Quality Training...

...Whatever the size and nature of the project, an advanced understanding of procurement management could prove invaluable. This professional tutorial provides... Learn about: Project Proposal, Project Management, Procurement Management...

...Not to mention, at all times upholding the same quality standards as every other contributor. Any weaknesses or inconsistencies in HR quality and performance... Learn about: Project Management, IT Project Management, Quality Training...

...has a tendency to be rather dull. The problem being that when training is boring, stressful or for any reason unenjoyable, those taking part take very little... Learn about: Workplace Skills, Teaching Strategies, Functional requirements definition...