CQC Training for Primary Care

Aims and Objectives

• Understand the steps to be taken prior to the CQC inspection
• Understand the patient groups the inspection team will be concentrating on and why
• Understand the information and documentation the Practice will have to send to the CQC team prior to their inspection
• Describe the checks which should be carried out at the Practice prior to inspection day
• Understand how the inspection day will look and who the inspection team will want to interview
• Get an idea of the contents of the presentation from the Lead GP and Practice Manager that the inspection team will want to see at the start of the day
• Fully understand the HR and administrative notes, files, policies and protocols the inspection team will be looking at and what the staff files should contain for both clinical and non-clinical staff
• Fully understand the Health and Safety and Infection Control requirements the inspection team will be looking for
• Understand what the GP, Practice Manager, Practice Nurse, Reception Team, Patients and Patient Participation Group members requirements will be on the day of the inspection
• Fully understand what the inspection team will be looking for regarding emergency drugs, oxygen supplies, resuscitation equipment, clinical fridges and their contents, basic life support and anaphylaxis
• Understand what will happen at the end of the day and what the next steps will be