Creativedge Training & Development Ltd courses

...implement and conclude an investigation. The training also ensures organisations are fulfilling their legal duty under the relevant acts of Parliament...

...delegates to demonstrate improvements in their performance. The following fourkeymanagement areas will be covered: Managing ActivitiesManaging ResourcesManaging...

...effectively within the role. Overview: This highly-interactive, comprehensive 3 day course is packed with insights, tips and practical techniques and provides...

...Turning on the Radar Coaching and the 'Monkeys' Key Coaching Skills Asking Vs Telling? Coaching Skills Practice Action Planning Outcomes: As a result of completing this programme...

...This 3 day programme has been specifically designed for those who hold a leadership role within a Call Centre. It focuses on the skills required to engage...

...techniques and ideas to enable anyone who leads a team to achieve enhanced results. Outline: What Makes a High-Performance Team? Team Effectiveness Profile...

...Suitable for: All Managers, Team Leaders and Supervisors. How do you actively engage and bring out the best in your people? How do you effectively diagnose and resolve under-performance?...

...Overview: The workshop will provide delegates with basic knowledge, skills and awareness with regard to undertaking disciplinary investigations...

...you have an individual, personal liability with regard to harassment and. Suitable for: All Managers, Team Leaders and Supervisors. All Managers...

...Suitable for: This workshop is designed for all managers and members of staff who interface or have contact with external customers, other agencies...

...skill which can significantly improve both individual and business performance. Effective negotiation saves time, money, stress and relationships...

...to further develop their interpersonal skills in relation to their personal influence, negotiation, impact and effectiveness in working either with or through other people...

...This highly-practical1 dayworkshop is full of tips and insights and provides useful guidance on how to order your thoughts so that written documents are clearly structured...

...Appreciate the impact they have on others in meetings Deal effectively with interruptions and difficult people...

...Are you aware of the liabilities of the employer and employee when using email ?How do you develop email skills that maximise revenue and reduce conflict...

...and rewarding manner. This results in personal and team development which increases individuals" value to their Organisation. Easy to use: The software...

...Wish to raise their own personal profile This programme will be beneficial for those who; Need to manage their time and priorities more effectively...

...Assertiveness Techniques - Basic, Medium and High Level Making Requests and Saying "No" Practical Exercises - Applying the Skills and Techniques Personal Action Planning...

...Tools and Techniques Practical Exercises Personal Action Planning...

...learning experiences through interactive and engaging virtual classroom training. Participative and hugely practical, this programmeuses a modular blended learning approach... Learn about: Blended learning, Virtual Classroom, Facilitation Skills...