Creativedge Training & Development Ltd courses

...how to flex communication to enhance relationships with others... - The communication-style model - Identifying your own style preferences...

...Style strengths and limitations - Recognising opportunities for conflict - Flexing style to enhance communication Handling Conflict...Learn how to recognise...

...Influencing...Learn how to develop your personal influence with others... - What influences you? - Influence activity - Power and influence...

...Built around four inter-related 90 minute bite-sized training sessions, this fast-moving Personal Influence and Impact 1-day course will cover the areas...

...Stress...Learn how to recognise and deal with your stressors at work... - Stress or pressure? - Primary causes and symptoms of stress - The 5 personality...

...Handling difficult situations and people Managing Upwards...Learn how to build a constructive relationship with your boss... - What's it like managing...

...Using positive language Writing Great Reports...Learn how to write persuasive and effective reports... - Buying groups - who to influence?...

...Developing bullet-proof beliefs - Dealing confidently with setbacks Developing A Presentation...Learn how to create engaging and effective presentations...

...Suitable for: Ideal for anyone looking to sharpen-up their personal development and effectiveness. Ideal for anyone looking to sharpen-up their personal development and effectiveness...

...Curse review: Every business needs people who aren't "boxed-in" by traditional modes of thinking and who can approach situations with innovative solutions...

...This course provides delegates with the essential management knowledge and skills. It includes interactive development activities, which will enable...

...effectively within the role. Overview: This highly-interactive, comprehensive 3 day course is packed with insights, tips and practical techniques and provides...

...that can actually grow in value to you and your business. More than anything else, the ability to lead, engage, inspire and develop your people will define...

...insight that will give you the performance edge? Do you know how to assess your likelihood of achieving growth? This unique, intensive 1 day workshop...

...on how to manage people effectively - it is often left to chance. This highly-participative 2 day course puts the record straight and provides a wide range...

...Team Leaders and SupervisorsAll Managers, Team Leaders and Supervisors. Overview: Managing in a Call Centre environment is both a rewarding and demanding...

...that some teams quickly gel together and consistently deliver great results, whilst others seem to chug along and achieve only mediocre performance?...

...Your role as a manager is never an easy one .! Many and varied challenges can (and do) arise from your key responsibilities for achieving results...

...Managing For Performance - 1 Day Course Suitable For: All Managers, Team Leaders and Supervisors Overview: Performance management is the year-round activity...

..... Assessing and Rating Performance Setting SMART Objectives Skills Practice Handling Difficult Appraisals Personal Action Planning Outcomes...