Customer Care courses County Londonderry
- Course
- County Londonderry
- Intermediate
- 2 Days
...Steven Johnston has over 20 years experience delivering bespoke and accredited training for hospitality and customer facing organisations... Learn about: Customer Care, Customer Service...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Call Handling, Sales Training, Sales Promotion...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you