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Customer Care courses County Antrim
- Short course
- County Antrim
- Intermediate
- 1 Day
...INDICATE how to Transport wheelchair users and people with mobility problems. ESTABLISH Emergency procedures with people with disabilities... Learn about: Road safety, Customer Service, Disability Care...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage... Learn about: Body Language, Customer Service Skills, Working relationships...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...will be interactive moving through schedule discussions, practical exercise, building new belief systems and role-plays using live accounts for the role–plays... Learn about: Customer Retention, Sales Process, Sales Training...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...and questioning techniques · Sell the features and benefits · Handle and overcome objections · Have the confidence to arrange appointments · Gain commitment... Learn about: Customer Care, Sales Training, Telephone Skills...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Listen carefully and use the best questioning techniques to gain the right information · The methods of persuasion and how to strive for win-win agreements... Learn about: Telephone answering, Persuasion Skills, Confidence Training...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Intermediate
- 9h - 1 Year
..., and promote positive outcomes for clients, all while maintaining professionalism. The curriculum emphasises practical approaches that can be applied in mental health services, helplines, customer support, and other client-focused roles. Whether you are pursuing a career in counselling, social... Learn about: Effective Communication, Customer Care, Listening Skills...
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