Customer Care courses County Antrim
- Short course
- County Antrim
- Intermediate
- 1 Day
...INDICATE how to Transport wheelchair users and people with mobility problems. ESTABLISH Emergency procedures with people with disabilities... Learn about: Customer Service Skills, Road safety, Wheelchair Users...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage... Learn about: Customer Care Cycle, Expressive skills, Working relationships...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...will be interactive moving through schedule discussions, practical exercise, building new belief systems and role-plays using live accounts for the role–plays... Learn about: Customer Service, Customer relationship, Sales Process...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...and questioning techniques · Sell the features and benefits · Handle and overcome objections · Have the confidence to arrange appointments · Gain commitment... Learn about: Telephone Skills, Customer Retention, Sales Training...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Listen carefully and use the best questioning techniques to gain the right information · The methods of persuasion and how to strive for win-win agreements... Learn about: Customer Service Skills, Delegating Skills, Influencing Skills...
Similar training online and classroom-based
- Short course
- Online
- Different dates available
...This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur... Learn about: Management Skill, Management Tools, Customer Manager...
- Course
- Online
- Intermediate
- 7h - 1 Year
...Patient Customer Service Training is designed to help learners develop the essential communication, professionalism, and service skills required when working with patients, clients, and service users in healthcare and care-related environments. High-quality patient customer service plays a vital... Learn about: Customer Service, Customer Care, Communication Skills...
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