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Customer Care courses Dublin
- Short course
- Dublin (Ireland)
- Intermediate
- 1 Day
...The first part of good Customer Service that we teach is, if the phone is ringing, answer it. Common sense some would say but the amount of people... Learn about: Sales Techniques, Telephone management, Customer Retention...
- Course
- Dublin, Ireland (Ireland)
- 5 Days
...Guidelines for Performance Improvements ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing The ISO 9000 Quality Standards... Learn about: Medical training, World Trade, Management Control...
Similar training online and classroom-based
- Course
- Distance Learning
- January
- 400h
...Level 7 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including: The confidence... Learn about: Customer Care, Quality Training, Confidence Training...
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Telephone techniques, Customer Service, Negotiation techniques...
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