Customer Care courses Dublin
- Short course
- Dublin (Ireland)
- Intermediate
- 1 Day
...The first part of good Customer Service that we teach is, if the phone is ringing, answer it. Common sense some would say but the amount of people... Learn about: Account management, Customer Service, Customer Care...
- Course
- Dublin, Ireland (Ireland)
- 5 Days
...Guidelines for Performance Improvements ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing The ISO 9000 Quality Standards... Learn about: ISO 9001, ISO certification, Quality Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
...by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor... Learn about: Customer care operatives, Customer Care, Call Centre...
- Short course
- Online
- Different dates available
...Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree with... Learn about: Customer Behavior, Handling skills, Customer Manager...
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