Retail Management

Certificate of achievement in Retail Management Level 5. Additional CPD Accredited Retail Management Certificate with 80 CPD points available with no extra study.The course comes with easy to understand e-learning study materials.

Successful Retail Management is about so much more than selling products and services to customers. Now more than ever, it’s all about the customer experience. Everything and everyone the customer encounters from the moment they enter the store influences their impression of the retailer. Ultimately, it’s these impressions that determine whether a customer returns, or takes their business to a competitor. Successful retail managers are those who understand the importance of not just meeting, but exceeding the expectations of every customer. By mastering the art of effective retail management, you immediately gain access to a rich and diverse pool of career opportunities worldwide.

Our highest-level Diploma in Retail Management is ideal for newcomers and existing Retail workers alike. With no prior knowledge or experience necessary, this fully-endorsed course explores the most important concepts at the heart of successful retail management. Learn how to take your communication and selling skills to the next level, improve your productivity through smart selling and anticipate the expectations of every customer. Explore customer behaviour from a retail management perspective, learn how to deal with difficult customers and build the confidence to oversee inventory management. Enjoy the freedom to study in your time and at your own pace, with complete support provided by your personally-assigned tutor. Enrol online and your future career in retail management starts right now!