Customer care level 3 courses

...This course with prepare you for working in an office or as a receptionist, administrator, supervisor, or in customer care. You will learn how to answer and make calls, speak to customers and work colleagues, how to sound polite, how to understand common work conversations, how to ask questions... Learn about: Ms Word, Word Processing, Customer Care...

...Business Administration Level 3 There is a wide scope of optional units covering areas such as managing customer relations, diary systems, arranging...

...An essential aspect of the course is that of work experience. This enables you to decide exactly which area of health and / or social care you wish to pursue. Visiting speakers are invited to talk about the wide range of jobs within the care sector and you will have an opportunity to visit these... Learn about: Community Care, Customer Service, Care Management...

...You will learn a range of management skills, for example:Team building,Customer Care,Resource Management, Planning & Scheduling tasks...

... Independent/self-employed/mobile/home-based settings Product manufacturing and training Television, film, theatre and media Cruise liners Hospital/care homes...

..., Maths and Customer Care. Training will take place in our well equipped, modern make up studio, with instruction from our team of highly skilled, qualified... Learn about: Skills and Training...

...To gain knowledge and skills on leadership and management for care services. Suitable for: Candidates who are leaders and managers of care services who: Develop, lead and manage a diverse provision and workforce with a view to affecting change and improving service provision. Leads and manages...

...The Level 3 NVQ Diploma in Barbering (QCF) from VTCT is an advanced qualification based on National Occupational Standards (NOS) which will provide... Learn about: Male haircuts, Male Grooming, Hair care...

... & Contact Centres (30) Optional units: - (All Unit values = 30 units) · CC Customer Care · DD Interpersonal and written communication · EE Remote support...

... and Sauces, Food Production and presentation Skills, Organisation of Practical skills, Customer Care. SCQF Level: 5 Entry Requirements: Successful completion... Learn about: Full Time...

... Care and Managing People The second pathway of study is food preparation and cooking. This qualification is broken down into sixteen units covering...

...ourseDetail_8_lblEntryRequirements2">You will also be required to undertake an assessment in literacy and numeracy to establish any support required. #0; care, with graduates working in schools, nurseries, children’s charities and integrated children’s centres. Increasingly graduates are finding... Learn about: Part Time...

... competitions such as the WorldSkills UK competition in which one of our students studying for the Level 3 Diploma in Spa and Body scooped a prestigious bronze medal. You will also benefit from listening to speakers who visit the college to talk to students about working in the industry – recent guests... Learn about: Anatomy and Physiology, Swedish Massage, Indian Head Massage...

..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete...

...Students may wish to gain specialist treatment knowledge by continuing their studies with the Level 3 Spa and Body Treatments programme to increase employment opportunities and increase management possibilities, or to help set up their own business. For students choosing to go into employment...

... Service Operations Accommodation Operations Front of House Operations Customer Care in Hospitality YEAR 2: Health, Safety and Security Team Leadership...

...You will study Body Massage, the use of electrical equipment, Epilation, Aromatherapy, Customer Care, and Health and Safety...

..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete...