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Customer Management courses Newbury
- Short course
- Inhouse in Newbury
- 1 Day
...approach to deal with difficult behaviour • Going the extra mile for your customer • Production of individual action plan Methods: • Trainer presentation...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 2h
...The Organisation & People Management course is suitable for managers, team leaders, HR professionals, supervisors, and individuals seeking leadership roles... Learn about: People Management, Team Leadership, Performance Management...
- Short course
- Online
- Intermediate
- Different dates available
...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Communication Training, Sales Training...
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