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Customer Management courses Newbury
- Short course
- Inhouse in Newbury
- 1 Day
...approach to deal with difficult behaviour • Going the extra mile for your customer • Production of individual action plan Methods: • Trainer presentation...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 16h
...Challenges Assertively Dealing With Difficult People Dealing With Stress Meeting Expectations Setting Goals Seven Steps to Customer Problem Solving Telephone... Learn about: Setting Goals, Customer Service, Telephone techniques...
- Course
- Distance Learning
- Advanced
- December
- 400h
...qualities of the effective leader. Learn how to build and optimise a high-performance team, create a motivating workplace culture and provide constructive feedback... Learn about: Team management, Leadership and Management, Team Leader...
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