Customer Relations and Servicing Training
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Their selection process for employees is premium which is why, their company remains the top choice and I would say they are best in their work, and so are their courses. Everything is perfect about this place.
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Short course
In London, Amman (Jordan), Amsterdam (Netherlands) and 22 other venues
Identify the different elements and aspects of Customer Relations and Servicing!
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Type
Short course
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Location
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Class hours
20h
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Duration
5 Days
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Start date
Different dates available
Would you like to give an impulse to your professional life? If so, you should check this Customer Relations and Servicing Training course, organized by London Training for Excellence, that Emagister.co.uk has added to its catalogue.
This training course is designed to provide the participants with an extensive understanding of Customer Relations and Servicing. Participants will be equipped with the necessary skill sets required to manage any scenario related to customer relationship and services. The training will include a thorough understanding of customer needs and behaviour as well as roleplays and activities to demonstrate how most situations involving customer service inquiries can be dealt with.
By completing this course, participants will be able to: identify the different elements and aspects of Customer Relations and Servicing; have a proper understanding of Customer Behaviour and Needs and how to cater to them; demonstrate excellent customer handling and relation building skills; respond effectively and accurately to typical customer demands and expectations; be able to turn a prospective customer into an existing client for the business through positive customer service; among other skills.
Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.
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Reviews
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Their selection process for employees is premium which is why, their company remains the top choice and I would say they are best in their work, and so are their courses. Everything is perfect about this place.
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Course rating
Recommended
Centre rating
Gerry B
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Psychology
- Problem Solving
- Motivation
- Customer Service
- Marketing
- Teamwork
- Time management
- Key Accounts and Customer Service
- Relation building skills
- Customer demands
Course programme
- Identify the different elements and aspects of Customer Relations and Servicing
- Have a proper understanding of Customer Behaviour and Needs and how to cater to them
- Demonstrate excellent customer handling and relation building skills
- Respond effectively and accurately to typical customer demands and expectations Be able to turn a prospective customer into an existing client for the business through positive customer service
- Handle customer suggestions and complaints effectively and be able to provide appropriate resolutions in a timely manner.
Customer Relations and Servicing Training