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Customer Relationship Management courses Johannesburg
- Course
- Blended in Benoni (South Africa)
- Advanced
- 2 Months
...being a successful butler, including the following:Customer Relations • Developing Rapport with Customers / Guests • Complaints and Queries • Guest Requests... Learn about: Record Keeping, Customer Retention, Customer Relationship Management...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...or sparkling wine • Maintaining Stock Levels • Tidiness and Cleanliness of Guest Areas • Tidying up the guest bedroom • Towel origami and replacing used... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer Service...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Quarter
... onboarding, retention, engagement, and value creation across digital and service-driven organisations. Learners will gain a clear understanding of how customer success differs from customer support and sales, while developing the skills needed to manage customer lifecycles, reduce churn, and improve... Learn about: Customer Service Skills, Customer Service, Customer Retention...
- Course
- Online
- Different dates available
... all the techniques you require to help increase competition in their jobs. It will also help you boost your confidence level which will help you deal with the difficult situation. This course will also help you enhance you communication skills which will make it easier to communicate with the customers... Learn about: Customer Relationship Management, Customer relationship...
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