-
All
- Online
-
Filters
Customer Relationship Management courses Johannesburg
- Course
- Blended in Benoni (South Africa)
- Advanced
- 2 Months
...being a successful butler, including the following:Customer Relations • Developing Rapport with Customers / Guests • Complaints and Queries • Guest Requests... Learn about: Record Keeping, Customer relationship, Customer Retention...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...or sparkling wine • Maintaining Stock Levels • Tidiness and Cleanliness of Guest Areas • Tidying up the guest bedroom • Towel origami and replacing used... Learn about: English Language, Customer Retention, Customer satisfaction...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 6h - 1 Year
... planning, and pipeline management. It also focuses on communication techniques, relationship-building strategies, and ethical sales practices that support sustainable business success. Key topics include prospecting methods, consultative selling, objection handling, and performance measurement. Ideal... Learn about: Customer Relationship Management, Business Development, Objection Handling...
- Course
- Online
- Beginner
- Different dates available
... of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn... Learn about: Customer Relationship Management, Customer Retention, Service Management...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you