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Customer Relationship Management Courses
- Course
- Online
- Intermediate
- Different dates available
...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Relationship Marketing, Customer Service Skills, Relationship Counselling...
- Course
- Online
- Beginner
- Different dates available
... for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies... Learn about: Customer Service, Product Selection, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science of Questions in Qualification 12:15... Learn about: Selling skills, Customer relationship, Customer Retention Strategy...
- Course
- Online
- Different dates available
...Customer relationship management holds day-to-day business activities like marketing, sales etc. This course is designed for the individuals who are interested in enhancing their abilities or enhancing their skills to build the cutomer relationship. This diploma course will bring out to... Learn about: Customer Relationship Management, Customer relationship...
- Course
- Online
- Different dates available
- 1 Year
...Aromatherapy has not only the power to influence our sense of smell but also the potential to heal diseases. This therapy mostly used in combination with other treatments, such as massage therapy and acupuncture. By enrolling in this Aromatherapy with Customer Relationship and Facebook for Business... Learn about: MARKETING BASICS, Customer relationship, Social Media...
- Course
- Distance Learning
- Advanced
- December
...Certificate of achievement in Customer Service Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra study.The course comes with easy to understand e-learning study materials. Endorsed Certificate of Achievement. This popular Level 7 Customer... Learn about: Customer relationship, Quality Training, Customer Management...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Retention, Customer Relationship Management, Customer relationship...
- Course
- Online
- Intermediate
- 3 Months
...CRM is all about business survival and how to create new value for its stakeholders by managing relationships. As a critical organizational competence, its management cannot be left to chance. Indeed in fiercely competitive markets where products and services are similar, has placed additional... Learn about: Customer satisfaction, Customer Loyalty, Customer Service...
- Course
- Online
- Different dates available
... from customers for a service can be addressed by businesses by managing capacity within the service process they offer to their customers. You will then learn how businesses can use marketing elements to shape demand patterns for a service. You will learn about consumer behaviour and how important elements... Learn about: Customer relationship, Customer Relationship Management, IT Management...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
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Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
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The course was good and I had a great time in all.
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- Short course
- Hammersmith
- September
- 1 Week
...Would you like to give an impulse to your professional life? If so, you should check this Advanced Customer Relationship Management course, organized by London Business Training & Consulting, that Emagister.co.uk has added to its catalogue. This training is suitable for sales and marketing... Learn about: Customer Manager, Customer Relationship Management, Sales Training...
...Would you like to give an impulse to your professional life? If so, you should check this Advanced Customer Relationship Management course, organized by London Business Training & Consulting, that Emagister.co.uk has added to its catalogue. This training is suitable for sales and marketing... Learn about: Customer Manager, Customer Relationship Management, Sales Training...
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I did two courses with them first one was good but this time I feel its not as good as I was expecting. They're lacking on customer service front. I had to chase them but they don't care to follow up.
← | → see all
-
Great testing sites, all you need is to get qualify IT Team. Good experience above all thanks for everything.
← | → see all
-
The course was good and I had a great time in all.
← | → see all
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
...In this short course a review of the theoretical conditions for Customer Relationship Management is given... Learn about: Client satisfaction evaluation, Customer database, Customer Relationship Management...
- Course
- Online
- Different dates available
... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today... Learn about: Customer relationship, Business management, Human Resources...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Customer Relationship Management, Customer Service Skills, Creative techniques...
- Course
- Online
- Beginner
- Different dates available
... the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy... Learn about: Customer Service Skills, MS Excel, Customer database...
- Course
- Online
- Intermediate
- Different dates available
...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Strategic thinking, Customer Service Skills, Customer Relationship Management...
- Course
- Distance Learning
- Advanced
- December
... to every to major town and city worldwide. Learn how to take your existing salesmanship to the next level, build strong customer relationships and reap the rewards of professional-level communication skills. Master the art of dealing with difficult customers, learn how to accurately read customer behaviour... Learn about: Customer Service, Retail Management Trainee, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
... for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how... Learn about: Service Provider, Customer relationship, Relationship Management...
- Course
- Online
- February
.... Customer Relationship Management To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives... Learn about: Customer Service Skills, CRM Programs, Customer satisfaction...
- Course
- Online
- Beginner
- Different dates available
...The Certificate in Relationship Management develops your skills in business planning, account portfolio management, and the role of the relationship manager as a trusted adviser. Completion will provide you with the skills to anticipate, identify and satisfy customer needs profitably... Learn about: Business plan analysis, Customer relationship, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Relationship Management, Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... plan Develop a checklist for readiness and success in CRM Describe how CRM creates value for organisations and customers Consider developmental roles... Learn about: Customer relationship, Customer Relationship Management, Relationship Building...
- Course
- Hammersmith
- Intermediate
- 1 Day
... and strategic CRM, with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer relationship...
- Course
- Cardiff
- Different dates available
- 1 Day
... and reducing escalation Achieving ‘right first time’ standards Building Customer Relationships that Lead to Loyalty Customer relationship management Getting it... Learn about: IT Management, Customer Service, Customer Relationship Management...
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