Customer Service Apprenticeship Level 3

Barnsley College

Course

In Barnsley

Price on request

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Description

  • Type

    Course

  • Location

    Barnsley

  • Duration

    2 Years

The programme is offered as an Apprenticeship and involves four days a week training in a customer facing setting and one day attendance at College. An Apprentice will explore and develop the types of thinking and attitudes that enable staff to focus on anticipating and responding to the needs of their customers. They will learn to deal with the expectations and misunderstandings of a wide.

Facilities

Location

Start date

Barnsley (South Yorkshire)
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Church Street, S70 2YW

Start date

On request

About this course

5 GCSEs at Grade A* to C including English or Customer Service Apprenticeship Level 2 plus Good personal reference demonstrating acceptable level of attendance and commitment to hard work and successful completion of skill test

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Course programme


CUSTOMER SERVICE APPRENTICESHIP
Course Level :Level 3

Length of Course :1-2 Years

Course Content
The programme is offered as an Apprenticeship and involves four days a week training in a customer facing setting and one day attendance at College. An Apprentice will explore and develop the types of thinking and attitudes that enable staff to focus on anticipating and responding to the needs of their customers. They will learn to deal with the expectations and misunderstandings of a wide variety of customers. Key Skills will also need to be achieved, as well as developing a portfolio of work.

Progression
Into customer service related employment A Levels

See related categories

Customer Service Apprenticeship Level 3

Price on request

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