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Telephone Skills Courses South Yorkshire
- Course
- Sheffield
- 1 Day
...directing the conversation, using your voice, creating impact and building rapport How to handle difficult situations. Assertiveness on the phone How...
- Course
- Barnsley
- 2 Years
...as well as developing a portfolio of work. Progression Many Apprentices progress to the Advanced Apprenticeship, or may go on to higher level qualifications...
- Training
- Garforthand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Woking, Brentwood, Nottingham ...
- 1 Day
...and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult...
- Course
- Sheffield
- 1 Day
...Get it right and it becomes one of the most powerful selling tools you have. Get it wrong and it's both expensive and damaging to the Organisation...
- Course
- Barnsley
- 2 Years
...as well as developing a portfolio of work. Progression Into customer service related employment A Levels...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...follow organisational procedures, and maintain high service standards in fast-paced call environments. By completing this CPD-accredited course... Learn about: Communication techniques, Out of Voice Mail Jail, Telephone Communication...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Sales Promotion, Customer Care, Sales Techniques...
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