-
All
- Online
-
Filters
-
South Yorkshire
- Online
-
Type of studies
-
+ Filters (1)
Telephone Skills Courses South Yorkshire
- Course
- Sheffield
- 1 Day
... to manage calls - both internal and external - more effectively Content: The advantages and disadvantages of using the phone at work Key telephone skills...
- Training
- Garforthand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Woking, Brentwood, Nottingham ...
- 1 Day
.... To illustrate how to use Questions. To develop Active Listening Skills. To illustrate how to use your Voice and Tone. To show how to use the correct words. To show how to handle difficult people and situations. Suitable for: Newly appointed receptionist or telephonist. Experienced staff looking for a refresher...
- Course
- Sheffield
- 1 Day
... - the use of the phone in selling Key telephone skills - listening efficiency levels, painting the brightest picture and body language over the phone...
- Course
- Barnsley
- 2 Years
... to deal with the expectations and misunderstandings of a wide variety of customers. Key Skills will also need to be achieved, as well as developing...
- Course
- Barnsley
- 2 Years
... with the expectations and misunderstandings of a wide variety of customers. Key Skills will also need to be achieved, as well as developing a portfolio of...
Similar training online and classroom-based
- Short course
- Online
- Different dates available
... target industries. This Advanced Telephone Prospecting training course is available throughout the... Learn about: Sales Training, Negotiation Skills, Sales Trends...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Communication techniques, Verbal Communication, Telephone Communication...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you