60

Distance learning Telephone Skills courses

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SUBJECT AREA
  • Personal Development 1985
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STARTING
  • In 30 days 26
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DURATION
  • Hours 8
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  • Year(s) 4
CHARACTERISTICS
  • Intensive 3
  • Practical course / Workshop 2
EMAGISTER CUM LAUDE
  • Course
  • Online
  • Different dates available
  • 1 Day
  • Support service
  • Personal tutor
  • Online campus
Improve your telephone manner

... telephone handling in just one day and without leaving your home. Candidates can print materials directly as well as listening the audio voiceovers as many times as you find necessary. The learning process is completely flexible and has been designed with a practical approach. At the... Learn about: Customer satisfaction, Communication Skills, English Language... More


£20
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  • Course
  • Online
  • Different dates available
Express online course

Improve your communication skills!

... phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where... Learn about: Customer Service, Communication Training... More

d h m s

£249 £14
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EMAGISTER CUM LAUDE
Save 90%
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Diploma in Telephone Skills Training

...Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service. This course is ideal for those seeking to deliver professional... Learn about: Customer Service, Handling Customer Complains, Negotiation Skills... More

Special Emagister price

£275 £28
+ VAT
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  • Course
  • Online
  • Beginner
  • Different dates available
  • Online campus
Diploma in Telephone Handling Skills

...Providing excellent customer service is essential to the long-term viability of every business. Diploma in Telephone skills introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop... Learn about: Call Centre, Telephone Conversations, Internal Customer Service... More

Special Emagister price

£49 £24
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  • Course
  • Distance Learning

...The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During... Learn about: Telephone Skills, Skills and Training... More


Price on request
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EMAGISTER CUM LAUDE
Save 80%
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Online campus
Certificate in Telephone Collections & Debit Manag

.... By the end of the course you’ll be able to: Recognise the importance of your role in the business Recognise the importance of good communication over the telephone and the impact it has on your success as a collections officer Use a well-organised and confident approach to every stage of a collections call... Learn about: Communication Training, Understanding Collections, Techniques of Communication... More

Special Emagister price

£249 £49
+ VAT
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EMAGISTER CUM LAUDE
  • Course
  • Online
  • Different dates available
  • 1 Day
  • Personal tutor
  • Support service
  • Online campus
Improve your receptionist skills online!

... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate... Learn about: Telephone answering, Professional Writing, Telephone Skills... More


£18
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  • Course
  • Distance Learning

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Negotiation Skills, Customer Care, Influencing Skills... More


£1,299
+ VAT
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Telephone Collections - Online course
Institute of Credit Management
  • Training
  • Online

...This is an ideal training webinar for those who need a brief overview of telephone collections. It covers key areas of telephone collection, provides pointers for successful collection and gives tips to put into practice immediately. Suitable for: Credit controllers... Learn about: Effective Communication, Call Handling, Influencing Skills... More


£97
VAT inc.
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  • Course
  • Online
  • Different dates available
  • Online campus
24x7 Online Access Multimedia Training

...Training Series Overview This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone, handling complaints and enduring stress. Series Taught By: Angela Kegler... Learn about: Handling Complaints, Nderstanding customer service, Focusing on the customer... More


£99
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  • Course
  • Distance Learning

...Every call is an opportunity to provide service that adds value to a caller-this is the case whether the person on the other end of the line is an internal colleague or an external customer. The emphasis should therefore be on providing excellent telephone service: after all, without good service... Learn about: Negotiation Skills, Call Centre, Customer Care... More


£895
+ VAT
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  • Course
  • Online
  • Different dates available
Express online course

Don't miss this chance!

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service... More

d h m s

£173 £10
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  • Course
  • Online

...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks... Learn about: Call Centre, Negotiation Skills, Customer Service Skills... More


£35
VAT inc.
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  • Course
  • Online
  • Intermediate
  • Different dates available

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Call Centre Training, Call Centre, Telephone management... More

Special Emagister price

£395 £74
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International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Software quality, Technology Education, Software architecture... More


Price on request
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EMAGISTER CUM LAUDE
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Global Edulink
Certificate in Call Centre Success - Online course
4.8 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Online campus
Certificate in Call Centre Success.

... in terms of good pay and performance bonuses. As a leading UK training provider, Global Edulink understands what it takes to shine in this arena and, as such, have formulated a course aimed at equipping you with the skills and confidence to undertake these responsibilities, such as answering questions... Learn about: Call Centre, Customer Handling, Professional Edge... More

Special Emagister price

£249 £49
+ VAT
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EMAGISTER CUM LAUDE
  • Course
  • Online
  • Beginner
  • Different dates available

...This exciting “Listen and learn” course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. Through listening and comprehension exercises you can continue your professional development and career progression from the comfort of your own home... Learn about: Skills and Training, Communication Skills, Reception Skills... More


£24
+ VAT
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  • Course
  • Online

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Customer Care, Negotiation Skills, Customer Service Skills... More


£799
+ VAT
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Staff Training Solutions
Telemarketing Course - Online
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

... the telephone and where it fits into your sales and marketing mix. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College... Learn about: Telephone answering, Television Directing, Telephone management... More

Special Emagister price

£395 £69
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Telemarketing course online, Communication Skills, Sales and marketing... More


£385
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  • Course
  • Distance Learning

...The telephone is one of the key communication tools for business, but because we all use it every day, there is a temptation to forget how important it is to approach every call with care and thought. Has been produced in conjunction with our video Making Every Call Count and is intended as an... Learn about: Customer Service Skills, Negotiation Skills, Persuasion Skills... More


£59
+ VAT
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Save 95%
  • Course
  • Online
  • Different dates available
Express online course

Learn how to identify different types of buying motivations!

... about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course... Learn about: Call Centre, Customer Service... More

d h m s

£199 £10
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 3 Months
  • Support service
  • Virtual classes

...It will enable the user to Define BPO and identify its types, Describe BPO benefits and limitations, Describe the BPO Life Cycle, Describe the initial study related to... Learn about: Voice Modulation, Calm Under Pressure, Effective Communication... More


£50
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