47

Distance learning Telephone Skills courses

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COURSE TYPE
  • All 47
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LEVEL
  • All levels 17
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SUBJECT AREA
  • Personal Development 1941
  • Communication Skills 407
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  • Assertiveness 54
  • Telephone Skills 47
STARTING
  • In 30 days 28
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  • In over a year 28
DURATION
  • Hours 6
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  • Year(s) 6
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  • Intensive 4
WHERE TO STUDY
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METHODOLOGY
Reception Academy
Telephone Handling - Online Course - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available
  • 1 Day
  • Personal tutor
  • Online campus
  • Support service
Improve your telephone manner

... telephone handling in just one day and without leaving your home. Candidates can print materials directly as well as listening the audio voiceovers as many times as you find necessary. The learning process is completely flexible and has been designed with a practical approach. At the... Learn about: Customer satisfaction, English Language, Persuasion Skills... More


£20
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  • Course
  • Online
  • Different dates available

... studies and proven techniques to allow you to confidently deal with any professional telephone interaction... Learn about: Online training, 24x7 CPD, CPD Short course... More


Price on request
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Save 41%
  • Course
  • Online
  • Different dates available
  • 1h

... etiquette, tactful responses and also you will be learning about the example of telephone etiquette... Learn about: Soft Skills... More


Price on request
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  • Course
  • Distance Learning

...The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During... Learn about: Skills and Training, Telephone Skills... More


Price on request
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  • Course
  • Online
  • Different dates available

... in a challenging situation, or on the receiving end of an angry or rude caller, you will get an insight into effective tips to handle any telephone conversation, which way it flows. By improving how you communicate on the telephone and enhancing basic communication skills, you will improve on almost every aspect... Learn about: Online training, Telephone answering, Telephone Skills... More


Price on request
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Save 94%
  • Course
  • Online
  • Different dates available

... phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where... Learn about: Customer Service, Communication Training... More


£249 £14
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  • Course
  • Distance Learning

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Persuasion Skills, Customer Care, Influencing Skills... More


£1,299
+ VAT
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Reception Academy
Message Handling - Online Course - Online
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Different dates available
  • 1 Day
  • Online campus
  • Personal tutor
  • Support service
Improve your receptionist skills online!

... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate... Learn about: Communication Skills, Professional Communication, Telephone Skills... More


£18
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  • Course
  • Online

...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks... Learn about: Persuasion Skills, Negotiation Skills, Call Centre... More


£35
VAT inc.
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Save 88%
  • Course
  • Online
  • September

... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: Customer Service Checklist, Positive Thinking, MS Excel... More

Special Emagister price

£199 £23
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Save 81%
  • Course
  • Online
  • Intermediate
  • Different dates available

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Call Centre Training, Telephone answering, Call Centre... More

Special Emagister price

£395 £74
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Save 83%
Staff Training Solutions
Telemarketing Course - Online
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

... the telephone and where it fits into your sales and marketing mix. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College... Learn about: Telephone management, Telephone answering, Television Directing... More

Special Emagister price

£395 £69
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Sales and marketing, Communication Training, Verbal Communication... More


£385
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International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Software quality, Technology Education, Software architecture... More


Price on request
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  • Course
  • Online
  • Different dates available

...The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward... Learn about: Customer Services, Business skills, Online training... More


Price on request
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Save 94%
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service... More


£173 £10
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  • Course
  • Online

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Customer Care, Negotiation Skills, Call Centre... More


£799
+ VAT
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Reception Academy
Hotel Reservations Taking a Booking by Phone - Online course
5.0 2 opinions
Reception Academy
  • Course
  • Online
  • Beginner
  • Different dates available

...This wonderful "Listen & Learn" audio course is ideal for those who are looking to improve their English Language Skills for the Hospitality Industry. It will help you to continue your professional development and career progression from the comfort of your home. We also recommend this Audio... Learn about: Audio competence, Telephone user support, Communication Skills... More


£9
+ VAT
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 1 Year
  • Virtual classes
  • Support service

... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Telephone Communication, Cold and Warm Calls, Voice Mail... More


£425
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Save 77%
  • Course
  • Online
  • Intermediate
  • Different dates available

..., and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Communication Skills, Verbal Communication, Sales Training... More

Special Emagister price

£395 £89
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  • NVQ
  • Distance Learning
  • Different dates available
  • 6 Months

... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Effective Communication, Verbal Communication, Customer Care... More


£695
VAT exempt
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Save 83%
  • Course
  • Online
  • Intermediate
  • Different dates available

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Customer Service, Customer Care, Customer care operatives... More

Special Emagister price

£395 £69
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Call Handling, Call Center Course, Customer Care... More


£385
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