47

Distance learning Telephone Skills courses

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  • 365 Days
Diploma in Telephone Skills Training

...Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional telephone techniques and call handling etiquette, with an emphasis on customer service. This course is ideal for those seeking to deliver professional... Learn about: Time management, Communication Training, Telephone techniques... More

Special Emagister price

£299 £109
+ VAT
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EMAGISTER CUM LAUDE
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  • Course
  • Online
  • Beginner
  • Different dates available
  • Online campus
Diploma in Telephone Handling Skills

...Providing excellent customer service is essential to the long-term viability of every business. Diploma in Telephone skills introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop... Learn about: Customer Satisfaction Level, Caller And Receiver, Customer Service... More

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£119 £29
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  • Course
  • Online
  • Different dates available
CareerVision Training

...Telephones are usually the frontline of customer service and the meaning of telephone etiquette can sometimes be difficult to describe, but it is something that is crucial to upholding great communication, inside and outside of the office. Good telephone etiquette will help you to show confidence... Learn about: Telephone answering, Communication Training, Online Course... More

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£299 £59
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  • Course
  • Online
  • Different dates available
CareerVision Training

... studies and proven techniques to allow you to confidently deal with any professional telephone interaction. The course contains illustrated examples of the concepts, tools and techniques for you to practically apply the knowledge, as well as exercises, tests and worksheets to compound and help... Learn about: CPD Training, Telephone Skills, CPD course... More

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£99 £39
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  • Course
  • Online
  • Different dates available
  • 1 Day
  • Personal tutor
  • Online campus
  • Support service
Improve your telephone manner

... telephone handling in just one day and without leaving your home. Candidates can print materials directly as well as listening the audio voiceovers as many times as you find necessary. The learning process is completely flexible and has been designed with a practical approach. At the... Learn about: Time management, English Language, Telephone Skills... More


£20
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • Online campus
Certificate in Telephone Collections & Debit Manag

.... By the end of the course you’ll be able to: Recognise the importance of your role in the business Recognise the importance of good communication over the telephone and the impact it has on your success as a collections officer Use a well-organised and confident approach to every stage of a collections call... Learn about: Effective Collections, Behavior Styles, Communication Training... More

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£249 £59
+ VAT
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  • Course
  • Distance Learning

...The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During... Learn about: Telephone Skills, Skills and Training... More


Price on request
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Save 41%
  • Course
  • Online
  • Different dates available
  • 1h

... etiquette, tactful responses and also you will be learning about the example of telephone etiquette... Learn about: Soft Skills... More


Price on request
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  • Course
  • Online
  • Different dates available
Express online course

Improve your communication skills!

... phone etiquette is to know the different aspects of it. You should know the basics like phrasing and listening skills. If not, this is your chance to correct it.There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where... Learn about: Communication Training, Customer Service... More

d h m s

£249 £14
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  • Course
  • Distance Learning

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Negotiation Skills, Influencing Skills, Customer Service Skills... More


£1,299
+ VAT
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  • Course
  • Online

...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks... Learn about: Call Centre, Customer Service Skills, Persuasion Skills... More


£35
VAT inc.
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  • Course
  • Online

... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: MS Excel, Customer Service, Customer Service Skills... More

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£199 £23
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  • Course
  • Online
  • Intermediate
  • Different dates available
Express online course

Improve your communication skills!

...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Telephone answering, Call Centre Training, Course organisation... More

d h m s
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£395 £74
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  • Course
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CareerVision Training

...The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK. This training course is filled with information about how you can take your basic telephone skills and enhance them to push yourself forward... Learn about: Online training, Time management, Online Course... More

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£99 £39
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  • Course
  • Online
  • Different dates available
  • 1 Day
  • Online campus
  • Personal tutor
  • Support service
Improve your receptionist skills online!

... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate... Learn about: Professional Communication, IT Management, Professional Writing... More


£18
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Global Edulink
Certificate in Call Centre Success - Online course
4.8 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Online campus
Certificate in Call Centre Success.

... in terms of good pay and performance bonuses. As a leading UK training provider, Global Edulink understands what it takes to shine in this arena and, as such, have formulated a course aimed at equipping you with the skills and confidence to undertake these responsibilities, such as answering questions... Learn about: Powerful Choice, Customer Handling, Call Centre... More

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£249 £59
+ VAT
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  • Course
  • Online
  • Intermediate
  • Different dates available

..., and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Verbal Communication, Sales Training, Communication Training... More

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£395 £89
VAT inc.
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Staff Training Solutions
Telemarketing Course - Online
Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available

... the telephone and where it fits into your sales and marketing mix. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College... Learn about: Sales Training, Telephone answering, Television Directing... More

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£395 £69
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Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Don't miss this chance!

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service... More

d h m s

£173 £10
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  • Course
  • Online

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Customer Care, Customer Service Skills, Persuasion Skills... More


£799
+ VAT
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also explain about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call... Learn about: Sales Training, Communication Skills, Sales and marketing... More


£385
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International Institute of Management & Engineering
DIPLOMA IN SOFTWARE TECHNOLOGY - Online course
International Institute of Management & Engineering
  • Vocational qualification
  • Online
  • Different dates available
  • 1 Year
SOFTWARE TECHNOLOGY

...Introduction to Information Technology DST12 -Computer Fundamental Hardware & Software DST13 - MS Ofice Pakage DST14 - Programming in C DST15... Learn about: Technology Education, Technology in Management, Software architecture... More


Price on request
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  • NVQ
  • Online

..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete... Learn about: Customer Service Skills, Customer Care... More


Free
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