Dealing With Discipline And Grievance Procedures

Course objectives:
On completion of this programme you will be able to :
-Understand the legislation surrounding disciplinary action in organisations
-Understand what constitutes an informal or formal grievance
-Understand how current and future work practices meet best practice
-Gain practical knowledge and skills in dealing with vital issues in the workplace
-Recognise sources of information to assist participants back in the workplace
Course content:
Relevant knowledge
-Understand how the legal framework affects discipline in the workplace
-Define what actions should be taken at differing levels of action
-Understand how grievances are initiated and how to deal with them
Practical skills' awareness
-Recognise how to handle informal or formal disciplinary situations
-Understand fair reasons for dismissal
-Understand various levels of disciplinary and grievance actions
-Recognise the wider issues when making decisions
-Review measures in place to identify performance improvement and development needs
Reviewing effectiveness of current practices
-Discuss how current practice operates and its effectiveness
-Understand the importance of procedure and confidentiality
-Action planning for future developments back in the workplace
Best practice
-Review policies and procedures to ensure best practice
-Identify how employees should be treated
-Recognise the rights of employees and employers
-Understand how organisational actions in dealing with people influence short and long term effectiveness
-Define the importance of documentation and consistency
Resources and information
-Understand the HR roles within the organisation and acknowledge when specialist support is required
-Recognise sources of advice and information
-Measure and evaluate the benefits of external support
Review of Programme
Other Recommended Programmes
-Essential Employment Law
-Maintaining Motivation
-Coping with Aggression and Dealing with Conflict