Developing Your Management and Leadership Skills

Programme Features

This programme enables experienced managers to review and develop their management skills. It will equip delegates with tools and techniques to manage complex situations and to progress into more senior roles:

• The manager in the 21st century
  • Skills audit
  • Developing your career: management and leadership
• Strategic thinking
  • The strategic process
  • Working with and contributing to strategy
• Problem solving
  • Using problem solving tools and techniques
• Managing challenging situations
  • Managing challenging people and situations
  • Managing complex workloads and projects
• Developing support systems in the workplace
  • Coaching
  • Mentoring
• Action planning
  • In the workplace
  • For career development

The first few years of a new manager's working life involve developing a range of basic management skills and techniques, and developing confidence in putting them into practice. Experienced managers sometimes find that their management skills and techniques become static. In today's fast-changing environment it is essential that all managers continue to develop their knowledge and skills, and this workshop provides the opportunities for experienced managers to review their current management and leadership skills and identify ways of improving them.

The workshop covers a range of topics and themes that are in demand by experienced managers. Delegates will have the opportunity to learn a range of management and leadership skills and techniques. This course is designed to give experienced managers the opportunity to develop their managerial skills and practices and build their confidence in dealing effectively with more demanding situations and projects. It will also enable them to become more strategic in their thinking and actions in the workplace.

• Identify your own skills as a manager and leader
• Explain and contribute to the strategic thinking and planning process
• Use a range of problem solving tools and techniques in the workplace
• Select and implement a range of strategies for managing challenging people and situations
• Manage complex workloads and projects
• Identify and where appropriate introduce coaching and mentoring
• Produce an action plan that will enable you to implement the new tools and techniques in the workplace
• Identify approaches to develop your own career

Time: 09.45 - 16.30