Difficult Conversations training course
Course
Online
*Indicative price
Original amount in USD:
$ 171
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
Flexible
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Start date
Different dates available
For managers, approaching a difficult conversation, whether it is with a subordinate, colleague or superior, can provoke feelings of anxiety and discomfort when tasked with delivering disappointing news or feedback. What may initially appear to be an emotionally charged conversation can, however, prove to be a fruitful and meaningful discussion. Through the material of this course, management level learners will be supported in achieving such dialogue by developing an understanding of how to prepare for a difficult conversation, how to create progress when having a difficult conversation, and how to use effective strategies and communication techniques to handle a difficult conversation.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Conflict Resolution
- Listening
- Accuracy
- Operational
- Relationship
- Environment Setup
- Difficult Conversation
- Objective
- Emotions controling
- Consistent
Teachers and trainers (1)
Name Name
Teacher
Course programme
- Preparing for a Difficult Conversation
- Having a Difficult Conversation
- Handling Difficult Conversations Effectively
What study material is provided?
Different certifications have different supplementary content being provided to ease the preparation. Content in the form of online videos are provided.
What is the duration of the exam?
If candidate is registered for Vskills Certification, the certification Exam is for one hour (1 hour) duration.
Difficult Conversations training course
*Indicative price
Original amount in USD:
$ 171