Distance and online learning courses

...Understand key learning theories and training principles. Conduct training needs analysis with confidence. Design clear, structured, and engaging training materials... Learn about: Blended learning, Organizational Learning, Digital Learning...

...management creditors and other payments 15.30 - 16.15 Managing your cash resources understanding cash flow forecasts profit v. cash 16.15 - 16.30 Action plans... Learn about: Financial Terminology, Non-Finance Manager, Finance Department...

...This course is suitable for anyone wishing to build a solid understanding of employment rights and workplace legislation. It is particularly helpful for HR assistants... Learn about: IT Law, Collective Rights, Employment Law...

...(First impressions, Answering the Telephone, The Correct Vocabulary) 11:00 - 11:15 Coffee Break 11:15 - 11:45 Task 2: What Are Your Objectives?... Learn about: Call Centre, Best Practice...

...and compliance Learn how to manage viewings and tenancy progression Build confidence in supporting landlords and tenants This course is ideal for anyone... Learn about: Lettings Management, Property management, Planning & Environment...

...that must be funded through a budget) 10:30 - 11:00 Match Resources to Business Priorities (What staff and other resources are needed to meet your key priorities)...

...Training Course is ideal for anyone looking to enhance their CV with skills that are valued in sectors such as finance, education, healthcare... Learn about: Risk Analysis, Risk Management, IT risk...

...– Your Objectives – Role Plays 15:30 – 16:30 Best Role Plays Repeated to Whole Group 16:30 Summary and Action Plans Agreed... Learn about: Customer Care...

...and managing development projects effectively. The course also explains the role of a real estate broker, including working with buyers and sellers... Learn about: Property Development, Value Analysis, Commercial Developers...

...enquiries and existing customers.) 16:30 Summary & Action Plans Agreed... Learn about: Customer Care...

...a Nutritious Way Dog Show Categories Why Smaller breeds are preferable? Which Dog Show is perfect for my Dog? What to remember Common Terminologies Puppy... Learn about: Dog Training Issues, Reward Training, Collar Training...

...Why should we bother? The good v the bad) 10:30 - 11:00 Benefits of Delivering Customer Excellence 11:00 - 11:15 Coffee break 11:15 - 12:00 Know your Customers 12:00...

...retail, hospitality, education, or industrial environments, this training provides essential knowledge that helps you act responsibly in urgent situations... Learn about: First Aid, Emergency Management, Training First Aid...

...how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care. This will help identify satisfied... Learn about: Customer Care, Customer satisfaction...

...wishing to explore massage as a personal interest, improve wellbeing knowledge, or gain skills that support entry-level roles within wellness... Learn about: Massage Therapy, Sports Massage, Massage History...

...10:40 GROUP 2 AS ABOVE 12:00 One to One Supervision 14:00 GROUP 1 Task 3: What Are Our Customers\' Main Objections? What is the Best Way to Handle Them?... Learn about: Incoming Calls...

...career development opportunities, or additional skills to stand out when applying for restaurant management roles will benefit greatly from this programme... Learn about: Hospitality Management, Business Plan, Customer Service...

...Dealing with Difficult People- Virtual Training - Timetable 09:30 - 10:00 Coffee – Course and Personal Objectives 10:00 - 10:30 A Difficult Exercise 10:30... Learn about: Difficult People...

...Designed for learners who want to understand how businesses manage resources, improve productivity, and maintain high performance, this course explores... Learn about: Business Process, Six Sigma, Supply and Chain Management...

...How you can compose an outstanding email Understanding the limitations of verbal skills and making the best of this immediate form of communication Creation... Learn about: Customer Service, Customer service levels, Customer Care...