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Distance and online learning Communication Skills courses
- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
... about what they want to say rather than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener... Learn about: Listening Skills...
- Course
- Online
- Beginner
- Different dates available
... Self-Awareness Developing Confidence Communication Basics Communication Barriers Unit 2 Basic Communication Skills The unit 2 covers the following topics... Learn about: Communication Training, Communications Planning, Communication Policy...
- Course
- Online
- Different dates available
... appears. We should take a looker at the absolute most regular boundaries and how to decrease their effect on communication... Learn about: Communication Training...
- Training
- Online
- 7 Days
...Prepare for the Life in the UK test with minimum effort, hassle and expense. Suitable for: Immigrants to the UK, planning to obtain permanent residency...
- Course
- Online
- Different dates available
... presentations in front of a group, there are plenty of situations where good public speaking skills can help you advance your career and create opportunities... Learn about: Basic Outline, Questions and Answers, Wrapping Up...
- Course
- Online
- Intermediate
- Different dates available
- 1 Month
- Online campus
...What is the Hudson Voice Technique? The world's only qualification for voiceovers. It is a life skill and guaranteed. It is a powerful structured technique that has a permanent affect, so there is no doubt that the Hudson Voice Technique is one of the most important tools for voiceover artists... Learn about: Public Speaking, Presentation Skills, Voiceover course...
- Course
- Online
- Different dates available
- 1 Year
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
...a lucrative career within this dynamic industry. This Event Coordinator course is suitable for anyone interested in working in this sector or who simply... Learn about: TABLE SETTINGS, Mock exam, Dress Code...
- Training
- Distance Learning
.... This course covers: Understanding customer needs. Dealing with complaints. Effective communication. Dealing with obstacles. Problem Solving. Dealing with enquiries...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Verbal Communication, Customer Care, Customer Service Skills...
- Short course
- Online
- Beginner
- Different dates available
- Delivery of study materials
...This course aims to assist learners to become more assertive by following a series of straight-forward and easy-to-follow techniques. It includes information on the forms of power, and how to deal with them, as well as negotiation and communication. Suitable for: Anybody wishing... Learn about: Assertiveness skills, Improve Communication, Negotiations skills...
- Short course
- Online
- Different dates available
...This negotiation skills course will offer delegates the confidence to plan a negotiation strategy and execute it to perfection. Seven methods to improve negotiating are taught, and the most common negotiating errors are exposed in this negotiating skills course... Learn about: Exercise in Negotiation, Negotiation Skills, Behavioural Process...
- Course
- Online
- Intermediate
- Different dates available
...Course Syllabus This course consists of the following units: Unit 1 – Verbal Communication Unit 2 – Exceptional Things About Telephone Sales Unit 3... Learn about: Telephone answering, Telephone management, Sales Training...
- Course
- Online
- Different dates available
... are and how to utilise it for your benefit. In this course you will learn the necessary skills, knowledge and information about Self Esteem and Assertiveness Skills to become successful... Learn about: Communication Training, Body Language, Assertiveness Training...
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Very great course overall.
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- NVQ
- Online
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
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Very great course overall.
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- Course
- Online
.... The humorous content will engage the attention of learners aiding learning. The key outcomes -Will equip you with necessary skills to organise and chair meetings...
- Course
- Online
...fitting nicely around the working day (or night!). The courses are excellent value for money and provide all the skllls and information that a learner needs...
- Course
- Online
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...The course illustrates the areas you should focus while working as a call centre agent. Basic communication skills, telephone etiquette, handling difficult phone calls and customers, managing customers, the right ways of responding to the client’s questions etc. will be discussed... Learn about: Telephone Communication, Communication techniques, Out of Voice Mail Jail...
- Short course
- Online
- Intermediate
- Different dates available
- Support service
- Delivery of study materials
- Personal tutor
...Return to personal tutor for grading and feedback. On course completion individual grades are added together and divided by 4 to give the overall grade for the course... Learn about: The sounds of English, Language awareness, The Practice of TESOL...
- Course
- Online
- Intermediate
- Different dates available
...Course Syllabus This course consists of the following units: Unit 1 – Verbal Communication Techniques. Unit 2 – Who Are Your Customers? Unit 3... Learn about: Customer Service, Sales Techniques, Customer care operatives...
- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
... is to encourage the appropriateness of style and content for the target audience. You are asked to demonstrate your skills by using a relevant business presentation. This enables you to present in a safe environment and receive constructive feedback. The final outcome is an individual action plan for... Learn about: Presentation Skills...
- Course
- Online
- Different dates available
...Presenting information in a clear and compelling way is very necessary to get your perspective across and, today, presentation skills are precious in almost every field. The course will provide you with necessary presentation skills that will make speaking in public not so much overwhelming... Learn about: Managing time, Presentation Skills, Presentation techniques...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
- Delivery of study materials
- Personal tutor
...Overview Learn the essential communication skills that will improve your career prospects. In todays busy and competitive business environment... Learn about: Communication Skills...
- Course
- Online
- Beginner
- 1 Year
- Virtual classes
- Support service
- Online campus
..., and the impact of society and culture. You'll learn how to critically review a range of theories in counselling and relate them to issues in practice, take an ethical approach to counselling and develop skills to assess, manage and refer clients accordingly... Learn about: Skills Communication, Communication Training, Mental Health...