Distance and online learning Verbal Skills courses

...Present Tense - 1st Person Singular Reflexive Verbs More About Adjectives How distance learning works Your Own French tutor As a Kilroy's College student... Learn about: French Speaking, French Adjectives, Conversational French...

...Good writing is the memo that gets action and the letter that says what a phone call can’t. Course Details: In business communication, the language is concrete... Learn about: Verbal Skills, Body Language, Listening Skills...

...Work documents can be used instead of theory assignments e.g. assessment reports, policies, procedures, assessment records etc Unit 2: Assess Occupational... Learn about: Negotiation Skills, Assertiveness Training, Social Skills...

...do not hesitate to enrol! This course provides an awareness of the principles of good communication and record keeping within a care environment... Learn about: Communication techniques, Decision Making, Verbal Communication...

...study course to provide an excellent foundation of information and deeper understanding of counselling, whilst paving the way for further study and a future... Learn about: Verbal Skills, Self awareness, Managing Diversity...

...arrangements to stress management – as well as some ideas about how body language, voice techniques, and Q&A sessions can all help you to present your... Learn about: Oral Communication, Improve Communication, Body Language...

...to ask to create interest, handle objections, and close the sale. During the course you cover: During this interactive, linked and practical telemarketing course... Learn about: Telephone Training, Telephone Skills, Communication Skills...

... the most important argumentation techniques used in the business industry. With this programme, you will refine your rhetorical skills in dealing with situations of argumentation. Both the factual and emotional side of a conversation will be discussed. Participants will have the opportunity to review and optimize... Learn about: Team Leadership, Communication Training, Emotional Intelligence...

...Handling difficult situations • How do I appraise someone I don’t get on with? • How should I handle conflict? • How should I go about giving very negative feedback?... Learn about: Effective Communication, Appraisal Skills, Body Language...

...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Communication Skills, Sales Techniques, Customer Service Skills...

...This programme is designed for people who wish to develop their specialist business skills and demonstrate general business principles in the role which they perform in an organisation. The objectives of the course are to: Put into practice personal skills which underpin effective business... Learn about: Coaching Skills, Communication Skills, Stress Management...

...Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching... Learn about: Coaching Skills, Communication Training, Interpersonal Communication...

...So, if you are an upper and middle-level manager who is keen to enhance your skills, this course is for you. Want to learn more about it? Do not hesitate... Learn about: Community Care, Communication Training, Communication Journalism...

...Modules Module 1: Understanding customer service Module 2: Knowing the customer service rules Module 3: Making customer service personal Module... Learn about: Customer Service, Communication Skills, Customer Care...