Distinctive Training courses

...Suitable for: Individuals who deal with a variety of customers either internal or external to the organisation. Individuals who deal with a variety...

...following every assessment visit. This feedback is also provided to the employer to use as part of the internal development process. This qualification focuses...

...STAFF AWARENESS OF BUSINESS GOALS AN OBJECTIVES STAFF RETENTION CUSTOMER RETENTION IMPROVED QUALITY OF SERVICE LEARNER BENEFITS: RECOGNISED QUALIFICATION...

...and knowledgeable in their work role. Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback...

...apply Lead Time Analysis understand how to dramatically improve business performance through methods such as Six Sigma and process mapping create standard...

...Suitable for: Those in the cleaning and support industry Those in the cleaning and support industry The cleaning industry is an important, competitive and thriving...

...This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards. Candidates plan a programme of further development...

...Use well developed behavioural skills Develop relationships with customers Work well with others Resolve customer service problems, both proactively...

...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation...

...People working in the passenger transport industry. The candidate will be required to investigate the importance of good communications and positive working relationships...

...in the Road Passenger Transport Industry Drive Vehicles Safely and Efficiently Provide Professional Customer Service Private Hire Vehicle Industries...

...The main objectives of this award are to demonstrate an understanding of Sales techniques face to face or over the telephone. Suitable for: Those who...

...Candidates plan a programme of further development and assessment with their Assessor and compile a portfolio of evidence to prove that they are competent...

...EMPLOYER BENEFITS: SKILLED/QUALIFIED WORK FORCE MOTIVATED WORK FORCE STAFF RETENTION CUSTOMER RETENTION BETTER SUCESS RATES LEARNER BENEFITS...

...team Resolving customer service problems EMPLOYER BENEFITS: SKILLED/QUALIFIED WORK FORCE MOTIVATED WORK FORCE IMPROVED STAFF RETENTION DELEGATED RESPONSIBILTY LEARNER BENEFITS...

...mechanical or manual means. This qualification is about the safe and efficient receipt, movement, storage, handling and dispatch of goods in a warehousing...

...GOALS AND OBJECTIVES DEVELOP NEW SKILLS GAIN RECOGNITION OF EXISTING SKILLS...

...and wish to take the first steps towards professional qualifications. It is also for individuals who wish to receive recognition for their administration experience...

...and knowledgeable in their work role. Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback...

...and assessment with their Assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work...