Distinctive Training courses

...These qualifications will help employers and employees achieve and demonstrate total quality, as part of a continuous customer service improvement programme...

...Suitable for: This qualification is designed for those who are involved in administration as their primary work activity and are seeking a career in administration...

...a career in administration and wish to take the first steps towards professional qualifications. It is also for individuals who wish to receive recognition...

...This feedback is also provided to the employer to use as part of the internal development process. Through gaining this qualification, your employees will be able...

...Suitable for: All staff within an organisation from senior managers down to the shop floor. All staff within an organisation from senior managers down to the shop floor...

...Suitable for: Those in the cleaning and support industry Those in the cleaning and support industry The cleaning industry is an important, competitive and thriving...

...to your company training programmes and work activities. It fits most roles in the contact centre industry. The qualification is completed in the workplace...

...Use well developed behavioural skills Develop relationships with customers Work well with others Resolve customer service problems, both proactively...

...discussion, questioning and witness testimony. This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards...

...and assessment with their Assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work...

...Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback is also provided to the employer to...

...RECOGNISED EXTERNAL QIALIFACTION ABILITY TO MANAGE AND ACHIEVE SALES TARGETS IMPROVE PERFORMANCE CONFIRMS COMPETENCY IN JOB ROLE DEVELOPS AN UNDERSTANDING...

...RECOGNISED EXTERNAL QIALIFACTION ABILITY TO MANAGE AND ACHIEVE SALES TARGETS IMPROVE PERFORMANCE CONFIRMS COMPETENCY IN JOB ROLE DEVELOPS AN UNDERSTANDING...

...To successfully fulfill the governments´ agenda to improve, 'the basic skill levels of 2.25 million adults between the launch of Skills for Life in 2001 and 2010.' (LSC,2009)...

...on the job using a range of methods including; observation, discussion, questioning and witness testimony. This will confirm the candidate´s competence...

...movement, storage, handling and dispatch of goods could be by automated, mechanical or manual means. Candidates should have a degree of autonomy and...

...following every assessment visit. This feedback is also provided to the employer to use as part of the internal development process. This qualification focuses...

...IMPROVED BUSINESS TECHNIQUES AND PROCESSES STAFF BECOMING MORE EFFICIENT WITH WORKING IN THEIR BUSINESS ENVIRONMENT IMPROVED STAFF AWARENESS OF BUSINESS...

...Visual Management Systems apply Lead Time Analysis understand how to dramatically improve business performance through methods such as Six Sigma and process...

...Assessment: All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony...