Distinctive Training courses

...PROCEDURES AND POLICIES IE: HEALTH & SAFETY, EQUAL OPPORTUNITES, C.O.S...

...written communication Contact centre systems and technology Remote support for products or services Performance management Staff resource planning EMPLOYER BENEFITS...

...reactively Work with change by supporting customer service improvements Develop their personal performance Promote additional products and services Process...

...efficient and comfortable service Operating service related equipment effectively Health and Safety Providing professional customer care Driving passenger...

...Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback is also provided to the employer to...

...and services over the telephone Obtain and analyse sales-related information Manage your own personal and professional development in sales EMPLOYER BENEFITS...

...Sales and Telesales environment. Suitable for all Sales advisors within a company. Assessment: All candidates are assessed on the job using a range of methods including...

...or on screen using a computer. It consists of 40 multiple choice questions and for each question, there are four possible answers to choose...

...EXCELLENT FOUNDATION FOR PROFESSIONAL DEVELOPMENT...

...work requirements Move goods in logistics facilities Receive goods from deliveries Place goods in storage Maintain the safety and quality of goods EMPLOYER BENEFITS...

...which equates to almost 50% of the workforce. Roles in business and administration include a wide range of opportunities from junior secretary right through to managing director...

...The customer service apprenticeship can be applied to the private and public sectors, as well as not-for-profit organisations. It upholds the Institute´s goal of recognising...

...Sales is definitely not an easy job, it´s a daily challenge and the environment in which any sales person operates is not for the faint hearted...