Effective communication and assertiveness

Business and Management Training Centre

Short course

In Colchester

£ 195 VAT exempt

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Description

  • Type

    Short course

  • Level

    Beginner

  • Location

    Colchester

  • Class hours

    7h

  • Duration

    1 Day

This course aims to:
To develop personal confidence and competence in communication skills
To develop the confidence to be assertive in any situation
To understand how using body language and tone can be used to improve communication
To learn the significance of different learning styles and strategies to use them effectively when communicating
To develop a range of practical skills which underpin effective communication such as building rapport, being assertive and active listening
To learn some basic NLP (Neuro Linguistic Planning) techniques which enhance communication

Facilities

Location

Start date

Colchester (Essex)
See map
University Of Essex, CO4 3SQ

Start date

On request

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Reviews

Subjects

  • Communication
  • Communication Skills
  • Assertiveness Training
  • Assertive Behaviour
  • Personal Effectiveness

Teachers and trainers (1)

Gina Gardiner

Gina Gardiner

Business and Management Training Centre, Trainer

Gina Gardiner is a successful and experienced coach, trainer, and speaker specialising in the development of leadership and personal empowerment. She has worked with a wide variety of individuals and organizations including Microsoft, CAPITA, NHS, Local government, Gleeds, The National College of School Leadership, DFES and a wide range of small and medium size businesses. In her work as Independent Consultant, speaker, trainer and Executive Coach she supports people at individual or organizational level to develop confidence, leadership, people skills and effective delegation.

Course programme

People who communicate with confidence and ease are an asset. They sell more effectively; create fewer problems with customers, clients and colleagues and in doing so create better results and greater profitability. This practical and jargon free course offers participants the opportunity to learn a range of skills which underpin effective communication.

Do you feel confident to speak assertively and to confront issues or feel on the back foot because you hate confrontation and find it difficult to know what to say? This course will help you to develop confidence and use tried and tested strategies to feel and behave assertively, to state what you want and to feel confident that others will listen to you and take note.

See related categories

Effective communication and assertiveness

£ 195 VAT exempt

The best Other Corporate Communication courses

See all

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